Mayu SUZUKI
Calgary,AB
Summary
Experienced hard working server with fast learning and time management skills in fast-paced customer service environment. Successful at keeping track of orders accurately and strive to meet customer's need.
Overview
9
9
years of professional experience
Work History
Server
Ogam Chicken
Calgary
08.2024 - Current
- Manage the inventory
- Take orders
- Close out the POS at the end of day
- Deal with customer's inquiry and complaint
Server
Seoul Korean BBQ
Calgary
07.2022 - 02.2024
- Greeted customers when they arrive at the table.
- Took orders.
- Ensured customers get what they want.
- Checked up tables.
- Accepted payment.
- Took reservations over the phone.
Administrative Assistant
Nagoya University of Foreign Studies
Aichi
03.2021 - 03.2022
- Dealt with irregular troubles (Ex. Students with excessive absence)
- Made budget form after lecturers purchase items from their research budget
- Translated Japanese papers into English for foreign lecturers.
- Dealt with visa issues upon lecturers’ arrival
- Arranged interview to hire new lecturers.
- Organized a meeting
Server
Mii sushi and BBO
Canmore
03.2019 - 03.2020
- Took orders
- Welcomed customers and showed them to their table
- Server food to customers
- Accepted payments
- Cleaned up tabled after customers had left
- Took take-out orders over the phone
House Keeper
Falcon Crest Lodge
Canmore, AB
03.2019 - 09.2019
- Cleaned kitchens, changed beddings, made beds, vacuumed and cleaned bathrooms
- Replaced towels, shampoos, and other supplies
- Kept carts well stocked, clean and tidy
- Answered guest inquiries or directed them to front desk for further assistance
Server
Sushiro
Japan
07.2018 - 02.2019
- Accepted payments in cash, debit, and credit card
- Prepared various beverages for customers
- Communicated with kitchen staffs
- Cleaned up tables after customers had left
Cashier
Seven Eleven
Aichi
09.2016 - 09.2017
- Performed the checkout process
- Cleaned the store and displayed all products properly
- Checked the expiry date of all products and maintain the inventory
- Managed staff’s shift schedule
- Professionally dealt with customer's complaint
Server
Shanghai Tangbao Shokan
Aichi
03.2016 - 07.2017
- Took orders
- Welcomed customers and showed them to their table
- Cleaned up tables after customers had left
- Accepted payments in cash, credit, and debit card
- Prepared the restaurant for the next day’s service after it’s closed
Education
Bachelor’s Degree - British And American Studies
Nagoya University of Foreign Studies
01.2020
Skills
- Detail-oriented
- Fast learner
- Check payment processing
- Working in fast-paced environment
Languages
- Japanese: Native
- Korean: Advanced
- English: TOEIC 975, IELTS 7.5
Timeline
Server
Ogam Chicken
08.2024 - Current
Server
Seoul Korean BBQ
07.2022 - 02.2024
Administrative Assistant
Nagoya University of Foreign Studies
03.2021 - 03.2022
Server
Mii sushi and BBO
03.2019 - 03.2020
House Keeper
Falcon Crest Lodge
03.2019 - 09.2019
Server
Sushiro
07.2018 - 02.2019
Cashier
Seven Eleven
09.2016 - 09.2017
Server
Shanghai Tangbao Shokan
03.2016 - 07.2017
Bachelor’s Degree - British And American Studies
Nagoya University of Foreign Studies
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