Mayte Hernandez
Vista
Summary
Creative cake decorator skilled in custom design, food safety compliance, and customer engagement. Proven ability to create unique cakes for special occasions while maintaining high standards of cleanliness and quality.
Overview
9
9
years of professional experience
Work History
Cake Decorator
Pavilions Grocery Store
Carlsbad
02.2026 - Current
- Prepared icing and fillings according to store recipes and quality standards.
- Monitored inventory levels of decorating supplies and reported shortages to management.
- Engaged with customers to deliver personalized service and tailored cake recommendations, enhancing customer experience.
- Followed food safety guidelines to ensure product quality and customer satisfaction.
- Used pastry bags and tips to pipe messages and decorative roses onto cakes.
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Collaborated with customers to define cake vision, including color, theme, and size, ensuring satisfaction with final product.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Decorated cakes for special occasions, including showers, birthdays, and baptisms, creating memorable experiences for customers.
- Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.
- Decorated cakes with a variety of edible decorations
Cake Decorator
VG Doughnuts
Encinitas
08.2024 - 01.2026
- Ensured cleanliness and organization of decorating workstation and tools to support efficient decorating processes.
- Followed food safety guidelines to ensure product quality and customer satisfaction.
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Acquired expertise in piping techniques for borders, flowers, unique designs, and lettering to enhance cake presentation.
- Combined ingredients by hand and with electric mixing equipment
- Created cakes using edible gold, glitter, and shimmers
- Learned to paint intricate flower designs on cakes for decoration.
- Designed unique cakes using air spray and gel color techniques to create visually striking decorations.
Apparel Team Lead
Walmart
Oceanside
05.2023 - 07.2024
- Led daily operations of apparel department to ensure product availability.
- Trained team members on merchandising standards, improving customer service techniques.
- Managed inventory levels and organized stockroom for efficient access.
- Collaborated with management to implement promotional displays and seasonal changes.
- Coordinated schedules to maximize team coverage during peak hours, ensuring optimal customer service.
- Provided insights to upper management on team performance and customer trends, influencing strategic decisions.
- Conducted weekly meetings with apparel associates to review goals, objectives, and performance metrics.
- Provided leadership and direction to a team of 10 apparel associates.
- Ensured compliance with company policies and procedures related to safety, security, and attendance.
Cake Decorator and Baker
Walmart
Oceanside
09.2021 - 05.2023
- Collaborated with team members to ensure timely fulfillment of customer cake orders.
- Decorated cakes with designs from our cake book.
- Provided guidance to other team members regarding proper cake decorating techniques.
- Mentored baking staff in proper techniques and bakery procedures.
- Prepared a variety of baked goods according to Walmart's recipes, ensuring adherence to quality standards.
- Set ovens to appropriate temperatures to pre-heat.
- Monitored inventory levels of baking supplies and coordinated with management for timely restocking.
- Stocked shelves and ordered inventory when product stock became low.
- Met with customers to discuss needed bakery items and take orders.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Cashier
Los Tacos
Oceanside
01.2021 - 09.2021
- Processed customer transactions accurately and efficiently during busy shifts.
- Maintained cleanliness and organization of the checkout area for optimal customer experience.
- Handled cash, credit, and mobile payments securely and responsibly.
- Collaborated with team members to ensure smooth operation during peak hours.
- Assisted customers in selecting menu items and provided product information.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Welcomed guests with a friendly demeanor and positive attitude.
Busser
Chili’s Bar and Grill
Vista
06.2020 - 11.2020
- Cleared and set tables to ensure a clean dining environment.
- Assisted servers by delivering food and drinks promptly.
- Delivered drinks and food to their designated tables.
- Refilled the ice station, straws, to-go supplies, lids, and drink area necessities
- Maintained the cleanliness of drink and food areas.
- Prepped side dressings such as ranch and other condiments
- Received phone orders for to-go stations and input them into the computer system.
- Packaged to-go orders
- Greeted upcoming cars in order to deliver their to-go order.
- Supported servers in any additional care for their tables.
Waitress and Busser
Vamos A Texcoco
Vista
09.2018 - 03.2020
- Provided exceptional customer service in a fast-paced restaurant environment.
- Took and accurately processed customer orders using POS system.
- Maintained cleanliness and organization of dining area and tables.
- Reset and cleaned tables to maintain the cleanliness of the restaurant and to seat incoming guests.
- Refilled table necessities such as salt shakers, salsa bottles, and napkin holders.
- Refilled necessary dine-in stations such as the ice reserve, the aguas fresca barrels, and silver utensil holders.
- Took phone orders and input them into the pos system
- Prepared and charged to-go orders in a timely manner.
- Restocked necessary to-go order items such as straws, to-go cups, plastic utensils, and napkins
- Maintained the store's appearance by cleaning the floors, windows and front of the house.
Cashier and Food Prep
Little Caesars
Vista
05.2017 - 08.2019
- As a cashier I attended customers in a polite and timely manner.
- Prepared menu items such as pizza, breadsticks, and wings.
- Refilled the topping bar and organized food prep supplies.
- Trained to work with hot ovens and how to package hot foods quickly.
- Maintained all food prep areas, cashier posts, and lobby to the best possible cleaning standards.
- Restocked and maintained the store's merchandise and packaging supplies.
- Responsible for depositing and accounting for all the profits at the end of each day.
Education
Associate of Arts - Psychology
Palomar College
San Marcos, CA05-2025
Skills
- Cake decoration
- Custom cake design
- Themed cake creation
- Icing preparation
- Piping techniques
- Food safety compliance
- Quality control
- Inventory management
- Attention to detail
- Customer relations
- Teamwork
- Mentoring others
- Leadership skills
Languages
Spanish
Professional
English
Professional
Accomplishments
- The City of Vista Princess
Timeline
Cake Decorator
Pavilions Grocery Store
02.2026 - Current
Cake Decorator
VG Doughnuts
08.2024 - 01.2026
Apparel Team Lead
Walmart
05.2023 - 07.2024
Cake Decorator and Baker
Walmart
09.2021 - 05.2023
Cashier
Los Tacos
01.2021 - 09.2021
Busser
Chili’s Bar and Grill
06.2020 - 11.2020
Waitress and Busser
Vamos A Texcoco
09.2018 - 03.2020
Cashier and Food Prep
Little Caesars
05.2017 - 08.2019
Associate of Arts - Psychology
Palomar College