Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mayson Flesuras

Palo Cedro

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

4
4
years of professional experience

Work History

Style Consultant/Service Advocate/Checkout Advocate

Target
10.2023 - Current
  • Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
  • Handled high-pressure situations with tact and professionalism, effectively addressing customer concerns to maintain positive relationships.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Beauty Advisor

Sally Beauty
03.2024 - 05.2025
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
  • Conducted thorough audits of cash handling procedures, safeguarding against discrepancies.
  • Resolved customer complaints with empathy and efficiency, turning potential negative experiences into positive ones.

Multi Purpose Clerk

Safeway
08.2021 - 10.2023
  • Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
  • Provided exceptional customer assistance, resolving issues promptly and professionally.
  • Collaborated with team members to complete daily tasks efficiently and effectively.
  • Handled customer inquiries with professionalism, directing them to appropriate departments when necessary.

Education

High School Diploma -

Quincy Junior Senior High School
Quincy CA
06-2021

Skills

  • Client relationship building
  • Color theory
  • Money handling
  • Retail operations
  • Product knowledge
  • Customer service
  • Patience and empathy
  • Work ethic and integrity
  • Cash handling accuracy
  • Bank deposits
  • Alarm systems
  • Flexibility and adaptability

Timeline

Beauty Advisor

Sally Beauty
03.2024 - 05.2025

Style Consultant/Service Advocate/Checkout Advocate

Target
10.2023 - Current

Multi Purpose Clerk

Safeway
08.2021 - 10.2023

High School Diploma -

Quincy Junior Senior High School

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Mayson Flesuras