Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Languages
Timeline
Generic

Maysa Sultan

Vancouver,Canada

Summary

Compassionate and dependable caregiver with years of hands-on experience supporting elderly clients and individuals with serious health conditions. Known for delivering attentive personal care, emotional support, and companionship while ensuring safety, dignity, and comfort. Strong communicator with a collaborative spirit and a proven ability to handle challenging situations with patience and empathy.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dietary Aide

Sodexo
Vancouver, Canada
01.2021 - Current
  • Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
  • Served specific meals to patients with special dietary needs.
  • Adhered to administrative departmental policies and procedures regarding safety, health and confidentiality.

Elderly Caregiver

Home Care Assistance
Vancouver, Canada
11.2019 - 03.2020
  • Offered companionship and kindness to elderly patients.
  • Completed regular check-ins and progress report for each client.
  • Assisted disabled clients to support independence and well-being.
  • Kept patients mentally alert by entertaining, conversing and reading aloud.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Assisted with daily living activities, running errands and household chores.
  • Handled all incoming information requests for several busy executives.
  • Handled incoming mail, bills and invoices and completed appropriate actions.

Volunteer

Vancouver, Canada
01.2016 - 12.2019
  • Provided full-time care and emotional support for my brother during his treatment for brain cancer.
  • Assisted with daily tasks, medical appointments, and maintained a positive and nurturing home environment.

Supervisor/Waitress/host

Kabsa house restaurant
Vancouver, Canada
01.2018 - 06.2019
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained compliance with company policies, objectives and communication goals.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Inspected dishes and utensils for cleanliness.

Barista

Blenz coffee
Vancouver, Canada
05.2017 - 04.2018
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Completed over successful daily cash audits to correctly balance drawers at end of each shift.
  • Upsold specialty items with beverages, increasing store sales.
  • Constantly expanded personal knowledge of coffee styles and varieties.

Education

CELPIP -

Canadian English Language Proficiency Index Program
04.2024

Certificate - Real Estate Trading Services Licensing Course

UBC
Vancouver, BC
11-2023

English 12 - Adult School

South Hill Education
01.2023

High School Diploma -

Fatat Almostaqbal School
Jeddah, Saudi Arabia
01.2013

Skills

  • Assisting with bathing
  • Assisting with dressing
  • Assisting with mobility
  • Providing companionship
  • Providing emotional support
  • Meal preparation
  • Feeding assistance
  • Medication management
  • Appointment management
  • Home cleaning
  • Home organization
  • Patient communication
  • Empathetic listening
  • Safety awareness
  • Emergency response

Certification

  • Emergency First Aid CPR/AED, In Progress, 04/29/24, 04/30/24
  • Food Safe Certificate, 08/22/26
  • N Driver's License

Volunteer Experience

  • Volunteer, Downtown Eastside Women's Centre, Vancouver, BC, Provided a safe, supportive, and welcoming environment for women in the community.
  • Personal Caregiver, Self, Vancouver, BC, 01/01/16, 12/31/19, Provided full-time care and emotional support for my brother during his treatment for brain cancer., Assisted with daily tasks, medical appointments, and maintained a positive and nurturing home environment.

Languages

  • English, Fluent
  • Arabic, Expert

Timeline

Dietary Aide

Sodexo
01.2021 - Current

Elderly Caregiver

Home Care Assistance
11.2019 - 03.2020

Supervisor/Waitress/host

Kabsa house restaurant
01.2018 - 06.2019

Barista

Blenz coffee
05.2017 - 04.2018

Volunteer

01.2016 - 12.2019

CELPIP -

Canadian English Language Proficiency Index Program

Certificate - Real Estate Trading Services Licensing Course

UBC

English 12 - Adult School

South Hill Education

High School Diploma -

Fatat Almostaqbal School
Maysa Sultan