A diligent, enthusiastic, discreet, self-starter with solid experience in top executive and board/governance support, administration, complex calendar management, project management, event planning, and execution
Has years of experience supporting the board of directors and committee members, high profile volunteers, club members, senior management team, and staff
Has extensive experience providing high energy client-focused services and building relationships with various stakeholders: members, donors, patients, volunteers, staff across organizations, and colleagues.
Overview
32
32
years of professional experience
1
1
Certification
Work History
EXECUTIVE ASSISTANT TO THE GM & COO
Toronto Cricket Skating & Curling Club
Toronto
09.2015 - Current
Supports the GM & COO, prioritizing items and boosting productivity
Manages the complex calendars of the GM/COO, the president, the board of directors and committees
Provides administrative and logistical support for the board and committees (Finance, Audit, & Risk; Pension; Governance; Nomination; Diversity, Accessibility, Inclusion, and Respect; Club Life; Facilities; Master Plan; Strategic Plan; and House Rules)
Leads cross-functional teams to deliver successful projects on time and within budget, enhancing operational efficiency and members' experience
Plans, facilitates, and records meetings (agenda development according to work plans and organizational priorities, meeting materials preparation, distribution, and logistics coordination)
Keeps track of action plans arising from board and committee meetings, legal requirements, including items for by-law amendments
Researches and prepares presentation materials and coordinates with speakers/presenters
Developed and maintains board motions registry and minutes book
Tracks memberships of all board committees and ad hoc committees
Coordinates onboarding of incoming board members and sets up board orientation sessions including tours, development and updating of orientation materials and board handbook
Conducts board evaluations and surveys using survey monkey
Drafts strategic plans, business plans, annual operation plans/budget, white paper, letters, and memos
Oversees and assists with updating of governance model provisions and committees’ terms of reference
Assists in the development of company policies and procedures, eliminating silos, streamlining processes, and promoting efficiency and team work
Does research and other special projects as assigned by the GM/COO and club president
Organizes annual general meetings, special events, socials, past presidents’ forums, and retreats
Manages board portal content, electronic files, and archiving
Coordinates and executes initiatives for governance process improvements
Arranges local and international travels
Facilitates expense reports, reimbursements, and insurances
As a member of Joint Health & Safety Committee: conducts workplace safety inspections, evaluates risks, and recommends course of actions to ensure workplace safety
Sets up speaker series for staff (e.g., mental health, physical wellness, and financial management)
Developed and managed RFP for the Club’s Master Plan consultants.
REAL ESTATE PROPERTY INVESTOR/PROPERTY MANAGER
Ztillion Holdings Ltd.
01.2005 - 01.2022
Co-managed family’s real estate investments which included prospecting and purchasing of properties, recruiting, and screening of tenants
Liaised with land use planner, surveyors, accountant, banks
Coordinated with city planning staff, skilled trades, and suppliers
Created master plan, business plans, and annual plans
Kept track of budget and expenses
Developed and implemented policies and procedures to facilitate and ensure the integrity of processes
Handled procurement of supplies and inventories
Managed maintenance and repairs of properties
Negotiated and kept track of contracts and insurance coverages
Trained staff.
EXECUTIVE ASSISTANT TO THE PRESIDENT & CEO
Bridgepoint Foundation
04.2010 - 12.2013
Managed the calendar and activities of the President & CEO, board and committee chairs as well as other key fundraising volunteers
Provided strategic and administrative support to the President & CEO (managing volunteer engagement, best practice and compensation surveys, mentorship initiatives, performance analyses, business plans, strategic plan, and corporate budget)
Triaged workflow and ensured effective and efficient internal and external communication
Prepared comprehensive briefing materials for meetings, enabling the President & CEO to have solid data-based decisions
Provided support for the Board, Executive, Nominating & Recruitment, Finance & Audit, and Strategic Planning Task Force (agenda, minutes, presentation materials, meeting packages, catering, teleconferencing)
Developed and managed departmental budget
Liaised with Foundation controllers, hospital management, human resources department, staff, and volunteers
Facilitated expense reimbursement requests, contracts, payables, and purchase orders
Provided leadership and mentorship role to receptionist and junior administrative assistants
Managed time reports, vacation schedules, and office supplies inventory
Planned and executed special events and projects, on time and on budget
Provided general campaign support such as developing briefing/call notes, moves management, and setting up solicitation calls
Organized tours for prospective donors and stewardship events for donors
Managed annual general meetings, orientations, board galas, donor recognition events, and retreats
Supported the President’s volunteer leadership (Association for Healthcare Philanthropy, Association of Fundraising Professionals, Toronto Cricket Club, York Schulich, and Trillium Foundation).
EXECUTIVE ASSISTANT TO THE PRESIDENT & CEO
North York General Hospital Foundation
10.2001 - 04.2010
Managed and supported the President and CEO, Board of Governors, Executive, Nomination and Governance, Governors Council, Development Council and staff/family campaign and other task forces (agenda, minutes, materials, AGMs, board orientations, retreats, annual galas, board surveys, board portal)
Took care of complex scheduling for the President & CEO as well as key volunteers, ensuring that they were well-prepared for their meetings
Strategized and oversaw execution of hospital staff family fundraising campaign
Assisted in prospecting, volunteer engagement, solicitation, and stewardship moves management
Provided support for HR, time reports, payroll, and office management initiatives
Supervised and mentored junior administrative assistants
Prepared, managed, and tracked corporate budget and expenses
Drafted correspondence, memos, and reports
Researched and developed power point presentation materials
Arranged corporate travels including group delegation trip overseas
Prepared expense reimbursements, insurance claims, and cheque requisitions
Engaged, nurtured, and managed volunteers for administrative and special events support
Collaborated with other healthcare foundation CEOs, representing the CEO in organizing local and international conferences
Supported the President’s volunteer and professional activities.
Sr. Admin. Assistant to VP & CDO
The Hospital For Sick Children Foundation
10.1992 - 06.2000
Provided administrative and executive support to the Vice President and Chief Development Officer
Managed complex calendar of executives
Arranged local and international travels for the executives
Supported committees, e.g., Development Committee, Donor Relations, Development Council, and Family/Staff Campaign
Ensured efficient and effective flow of incoming/outgoing communications
Researched and prepared memos, correspondences, reports, and presentation materials
Developed proposals for funding of hospital programs and equipment
Coordinated compensation/salary surveys and performance evaluation process
Developed long-term strategies for business growth, resulting in increased revenue and market share
Fostered strong stewardship, relationship building and recognition opportunities with high profile, major donors, physicians and hospital management leading to high satisfaction amongst stakeholders and significant donations
Took charge of staff development training and educational programs