Mayra Soto
Dunkin' donuts
Los Angeles
2
Languages
1
Certification
15
years of professional experience
Professional with strong background in ensuring safety and security. Proven ability to assess situations quickly and respond effectively. Skilled in surveillance, access control, and conflict resolution. Team player focused on maintaining secure environment and adapting to changing needs. Reliable, vigilant, and committed to achieving results.
Work History
Security Guard at Palisades Charter High School
9 Months- ID check, Prevent students from leaving campus
- Patrolled assigned post areas to deter unauthorized activity and maintain safe environment.
- Enforced visitor screening procedures, verifying credentials and directing approved entrants.
- Documented incidents, shift activity, and irregularities in detailed security reports.
Driver, Uber
2 Years 1 Month- Driver uber
- Navigated app-based ride requests, optimizing routes for timely passenger pickups and drop-offs
- Maintained courteous customer service while assisting passengers with luggage and trip needs
- Resolved trip issues calmly, adapting to changing routes, cancellations, and rider requests
- Documented ride activity accurately through mobile platform, ensuring clear trip completion records
- Delivered passengers to destinations safely and on time.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
Manager
15 Years 5 Months- Implemented customer service strategies successfully,
- Scheduled crew coverage and adjusted labor plans to support peak traffic and business needs.
- Trained new team members on POS procedures, food safety, and guest service standards.
- Monitored cash handling, deposits, and register accuracy to maintain financial controls.
- Coordinated inventory counts and supply ordering to prevent shortages and reduce waste.
- Resolved customer concerns promptly while maintaining friendly, efficient service standards.
- Enforced sanitation and food safety practices to support compliance and store readiness.
- Evaluated performance, coached staff, and improved workflow consistency across shifts.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
Day Porter
3 Months- Inspected high-traffic spaces and corrected spills, debris, and safety hazards promptly.
- Sanitized touchpoints, fixtures, and surfaces to uphold hygiene and sanitation standards.
- Replenished supplies and restroom necessities to prevent service interruptions.
- Coordinated waste removal, recycling, and custodial support tasks across assigned areas.
- Responded to cleaning requests and special assignments with consistent attention to detail.
- Monitored equipment condition and reported maintenance issues to ensure safe operations.
- Maintained safety standards by keeping walkways clear of debris and hazards, reducing risk of accidents.
Fashion Designer Assistant
3 Years 1 Month- Developed detailed sketches, technical flats, and garment specifications for production teams.
- Mentored junior designers on concept development, materials, and presentation quality.
- Coordinated vendor communication to resolve sourcing, sampling, and production issues efficiently.
- Worked closely with production teams to ensure high-quality manufacturing and timely delivery of products.
- Developed and maintained relationships with suppliers, vendors and other industry professionals to stay informed about new developments and resources available.
- Assisted photographers in styling photoshoots showcasing new collections effectively; increasing exposure through print and digital media.
Maintenance Management
4 Months- Cleaning apartments vacuum hallways sweeping and moping cleaning restrooms
- Responsible for maintaining campus premises clean at all time.
- Daily Trash removal and cleaning services in apartment units.
- Inspected facilities and equipment to ensure safety compliance and operational readiness.
- Implemented maintenance procedures that improved consistency across service sites.
Education
High school or equivalent
Skills
Verbal and written communication
Punctuality
Emergency awareness
Customer service
Honest and dependable
Team player
Active listening
Team leadership
Radio communication
Certification
- Driver's License
- August 2025 to August 2030
- Guard Card
- 2024 to 2027
- Certified Food Service Manager
- April 2017 to March 2020
- Non-CDL Class C
Languages
Bilingual
Spanish
Timeline
Security Guard at Palisades Charter High School
St. Moritz Security Services, Inc.
01.2026 - CurrentRead More
Day Porter
kbm
09.2025 - 12.2025Read More
Driver, Uber
tower ev
09.2024 - CurrentRead More
Fashion Designer Assistant
mainstrip
04.2021 - 05.2024Read More
Maintenance Management
expert touch cleaning services
04.2019 - 08.2019Read More
Manager
Dunkin' donuts
05.2011 - CurrentRead More
Suitland High School
High school or equivalent
Read More
Additional Information
Willing to relocate: Anywhere
Personal Information
Work Permit: Authorized to work in the US for any employer