Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mayra Zuniga

Ontario

Summary

Dedicated and compassionate healthcare professional with over 10 years of experience in emergency medical services, administrative patient support, and body transport. Demonstrates exceptional attention to detail, communication, and adherence to legal protocols—qualities crucial in forensic and criminal investigation roles. Highly experienced in handling sensitive information, supporting investigations, and maintaining professionalism in high-pressure situations. Seeking to contribute these strengths as a Criminalist I with the San Bernardino Sheriff’s Department.

Overview

13
13
years of professional experience

Work History

Body Transport Technician

Garden City Funeral Home & Crematory
10.2024 - 04.2025
  • Deceased Body Transport & Handling
    Safely transported human remains from hospitals, homes, accident scenes, and rural areas under sensitive and varied conditions.
  • Law Enforcement Collaboration
    Worked directly with police, sheriffs, and coroners during investigations, accident responses, and missing persons cases.
  • Coroner & Medical Examiner Coordination
    Assisted with official scene releases, documentation, and chain-of-custody compliance in coroner-involved cases.
  • Hospice & Hospital Response
    Responded to time-sensitive calls from hospice facilities and hospitals with professionalism, empathy, and discretion.
  • Extreme Weather Navigation
    Performed transportation duties in snow, ice, rain, and rugged terrain while ensuring safety and respect for remains.
  • Accident Scene Recovery
    Assisted in respectful and methodical removal of remains from vehicle accidents, often in coordination with first responders.
  • Missing Persons Recovery
    Participated in the transport and documentation process following identification or discovery of missing persons.
  • Personal Effects Documentation
    Logged, secured, and transferred personal belongings found with the deceased as part of proper inventory and recordkeeping.
  • Body Preparation for Services or Transfer
    Aided in prepping decedents for viewing, cremation, or transfer, including appropriate cleaning and positioning.
  • Grief Sensitivity & Family Interaction
    Maintained compassionate presence while interacting with grieving family members in homes, hospitals, and at scenes

Patient Service Representative

Providence St. Patrick Hospital
08.2023 - 10.2024
  • Greeted patients upon arrival and directed them to the appropriate area.
  • Answered incoming calls in a professional manner.
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Ensured that all necessary documentation is completed prior to discharge of patient.
  • Collaborated with clinical and administrative staff to meet patient needs.
  • Inputted patient demographic data into electronic health record system.
  • Verified insurance eligibility and coverage for patients.

EMERGENCY ROOM REGISTRATION

San Antonio Regional Hospital
05.2021 - 08.2023
  • Verifying insurance coverage prior to services being rendered, ensuring accurate billing process
  • Ensuring compliance with HIPAA regulations by maintaining strict confidentiality of all patient records
  • Successfully registering and monitoring patients in a fast-paced, high volume Emergency Room environment
  • Collaborating with financial counselors on payment arrangements for uninsured or underinsured patients.

EMERGENCY ROOM REGISTRATION CLERK

PIH Emergency Room /Whittier
07.2016 - 02.2021
  • Processing insurance information quickly and accurately while maintaining patient confidentiality
  • Performing detailed financial counseling with patients regarding their responsibility for payment of services rendered
  • Handling cash transactions with accuracy and maintaining proper documentation
  • Successfully training new staff members on all aspects of the ER Registration process.

MEDICAL OFFICE MANAGER

Carlos G. Rodriguez M.D
04.2014 - 07.2016
  • Overseeing inventory to purchase needed medical and office supplies
  • Developing and implementing standard policies and procedures to verify compliance with regulations
  • Training and supervising new staff, providing orientation and training for new practices and procedures.

MEDICAL ASSISTANT

Carlos G. Rodriguez M.D
07.2012 - 07.2016
  • Supporting physicians in examinations, procedures, and diagnostic tests
  • Documenting medical data in patient charts, facilitating accurate records
  • Triaging patients and performing vital checks for patient flow facilitation
  • Educating patients about their conditions and treatments
  • Stocking supplies and instruments for examination rooms
  • Administered injections, medications and treatments as directed by the physician.
  • Collected samples from patients for laboratory testing purposes.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Processed orders for medical supplies and lab equipment.

Education

Bachelor of Science - Human Biology

The University of Montana
Missoula, MT
05-2025

ASSOCIATE IN SCIENCE (A.S.) IN BIOLOGY -

Chaffey Community College
05.2023

MEDICAL ASSISTANT -

Everest College
03.2012

HIGH SCHOOL DIPLOMA -

Garfield High School
06.2011

Skills

  • Comprehensive health records
  • Emergency care management
  • Computerized Maintenance Management Systems
  • Patient Interviews
  • Intake Interview
  • Lab Equipment Setup
  • Understands Medical Procedures
  • deceased body transport
  • corner and medical examiner coordination
  • extreme weather navigation
  • body preparation for services or transfer
  • chain of custody and legal documentation

Languages

Spanish
Native or Bilingual

Timeline

Body Transport Technician

Garden City Funeral Home & Crematory
10.2024 - 04.2025

Patient Service Representative

Providence St. Patrick Hospital
08.2023 - 10.2024

EMERGENCY ROOM REGISTRATION

San Antonio Regional Hospital
05.2021 - 08.2023

EMERGENCY ROOM REGISTRATION CLERK

PIH Emergency Room /Whittier
07.2016 - 02.2021

MEDICAL OFFICE MANAGER

Carlos G. Rodriguez M.D
04.2014 - 07.2016

MEDICAL ASSISTANT

Carlos G. Rodriguez M.D
07.2012 - 07.2016

ASSOCIATE IN SCIENCE (A.S.) IN BIOLOGY -

Chaffey Community College

MEDICAL ASSISTANT -

Everest College

HIGH SCHOOL DIPLOMA -

Garfield High School

Bachelor of Science - Human Biology

The University of Montana

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Mayra Zuniga