Mayra Moore
San Francisco
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
20
20
years of professional experience
Work History
Engage Life Director
Atria Senior Living
10.2024 - Current
- Managing and supervising Engage Life program instructors and volunteers
- Developing and executing community events and daily programs based on resident interest
- Creating an engaging monthly program calendar
- Engaging residents through various activities and events to promote mental, intellectual, and physical well being.
- Assist in new resident interviews to determine areas of interest
- Maintain the Engage Life budget and supplies
- Participate in monthly documentation of Engage Life progress with residents
- Coordinate and manage the residents transportation needs
Merchandise Assistant (Movies, Books, Music)
Walmart eCommerce
10.2016 - 08.2017
- Create cost efficient packages for the Walmart Customer
- Manage visual carousels of new items for easy navigation for customers
- Develop and maintain relationships with major studios to ensure best cost of goods
- Run daily sales reports for all departments
- Work with design team to upload images for all items online
- Ensure price accuracy on all online items
- Assist 2-3 Buyers with multiple departments
- Maintain and update skus
- Upload rollback pricing an all applicable items
Assistant Control Buyer
William-Sonoma
10.2014 - 10.2016
- Monitor purchase order status: track production, shipping and receiving status of shipments
- Run and print daily reports
- Ensure accuracy of purchase order delivery dates and proper customer notification
- Review backorder reports and allocate inventory to fill backorders
- Review and maintain backorder notifications to maximize customer service
- Enter orders and communicate information to Vendors/Sourcing
- Review catalog proofs for presentation, pagination and layout
- Enter all sku data (pricing, promotion, activate, deactivate)
- Daily management of aging reports
Wholesale Operations Coordinator
Bare Escentuals
10.2007 - 10.2014
- Manage workflow, assist 12 Account Executives (AE) and over 300 accounts
- Responsible for driving sales and executing strategies and initiatives for each location to ensure the achievement of overall territory sales.
- Responsible for the proactive planning with AE and the ultimate success of all events within territory (driving in store appointments, set up/take down, key team member during event)
- Contribute to the success of the business by collaborating on sales strategies with their respective AE. Recap weekly sales and event sales/key metrics generated in store to AE
- Build and maintain strong strategic partnerships with internal and external business partners resulting in increased understanding of the business and achievement of successful sales results
- Manage account relationships, maintaining effective communications and ensuring customer requirements are met
- Process, manage and maintain wholesale orders, including records and reports
- Prepare sales reports and provide preliminary analytics including dollar and unit sales analysis, sales by AE analysis, customer analysis and stock evaluations
- Serve as a resource for general product knowledge to all customers and store employees
Customer Service Representative (call center)
Bare Escentuals
03.2006 - 10.2007
- Manage workflow, assist 12 Account Executives (AE) and over 300 accounts
- Responsible for driving sales and executing strategies and initiatives for each location to ensure the achievement of overall territory sales.
- Responsible for the proactive planning with AE and the ultimate success of all events within territory (driving in store appointments, set up/take down, key team member during event)
- Contribute to the success of the business by collaborating on sales strategies with their respective AE. Recap weekly sales and event sales/key metrics generated in store to AE
- Build and maintain strong strategic partnerships with internal and external business partners resulting in increased understanding of the business and achievement of successful sales results
- Manage account relationships, maintaining effective communications and ensuring customer requirements are met
- Process, manage and maintain wholesale orders, including records and reports
- Prepare sales reports and provide preliminary analytics including dollar and unit sales analysis, sales by AE analysis, customer analysis and stock evaluations
- Serve as a resource for general product knowledge to all customers and store employees
Education
Associate of Arts - Merchandise And Marketing
The Fashion Institute Of Design And Merchandise
San Francisco, CA06-2006
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- People management
- Creativity and innovation
- Budget control
- Charismatic leader
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Engage Life Director
Atria Senior Living
10.2024 - Current
Merchandise Assistant (Movies, Books, Music)
Walmart eCommerce
10.2016 - 08.2017
Assistant Control Buyer
William-Sonoma
10.2014 - 10.2016
Wholesale Operations Coordinator
Bare Escentuals
10.2007 - 10.2014
Customer Service Representative (call center)
Bare Escentuals
03.2006 - 10.2007
Associate of Arts - Merchandise And Marketing
The Fashion Institute Of Design And Merchandise