Summary
Overview
Work History
Education
References
Timeline
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MAYRA MARTINEZ

14339 Haynes St #101 Van Nuys,CA

Summary

Seeking to obtain an entry position in a team-oriented environment, in which i can utilize my administrative skills and customer service experience while meeting strict deadlines by applying said skills and grow within and with the company.

Overview

6
6
years of professional experience

Work History

HOST CASHIER BARISTA

Myke's Cafe
02.2024 - 08.2024
  • Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously.
  • Greeted guests in a friendly and professional manner, providing excellent customer service
  • Supported servers and bussers through high-volume shifts with food running and table clearing.
  • Maintained clean and neat workplace and dining room area.

FOUNTAIN WORKER

Aria Patisserie
08.2021 - 02.2022
  • Provided outstanding service to guests in a fast paced and everchanging environment
  • Performed day to day tasks in order to fulfill guests needs and satisfaction for repeat business
  • Followed safety guidelines in order to keep safe and clean environment for guests
  • Prioritize replenishment

WAREHOUSE WORKER

Amazon
09.2020 - 07.2021
  • Fulfilling and executing basic warehouse and stock order duties
  • Examining and inspecting products for defects and damages
  • Receiving, unloading, and arranging inventory appropriately, verifying exact number and type of product before loading and shipping
  • Offloading amazon delivery trucks and following state health and safety regulations and practices

ASSISTANT MANAGER

Bellagio Patisserie
08.2018 - 03.2020
  • Provided administrative and operational support to hotel manager
  • Contributed to team effort by participating in job sharing
  • Cleanliness of resort and safety of guests and employees
  • Demonstrated ability to maintain cost and portion control in each of my assigned outlets
  • Develop and maintained positive relationships with guests resulting in repeat business and positive reviews
  • Scheduled equipment cleanings, maintenance, and repairs and ordered new equipment and tools
  • Monitored sales performance to identify potential areas for improvement
  • Developed and implemented effective customer service strategies to reduce wait times and improve customer satisfaction

Education

HIGH SCHOOL DIPLOMA -

John Muir Charter School
07.2014

References

References available upon request

Timeline

HOST CASHIER BARISTA

Myke's Cafe
02.2024 - 08.2024

FOUNTAIN WORKER

Aria Patisserie
08.2021 - 02.2022

WAREHOUSE WORKER

Amazon
09.2020 - 07.2021

ASSISTANT MANAGER

Bellagio Patisserie
08.2018 - 03.2020

HIGH SCHOOL DIPLOMA -

John Muir Charter School

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MAYRA MARTINEZ