Mayra Mallett
Guelph,ON
Summary
Dynamic Senior Product Manager with Mitsubishi Chemical Advance Materials Composites, adept at driving product launches and enhancing customer satisfaction through strategic planning and cross-functional collaboration. Proven track record in developing product roadmaps and leading teams to achieve significant market share growth, leveraging strong negotiation skills and competitive market analysis.
Senior product management professional with track record in driving product development and market strategy. Expertise in agile methodologies, data analysis, and stakeholder communication. Strong focus on team collaboration and delivering impactful results. Reliable, adaptable, and skilled in prioritizing and solving complex problems.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Senior Product Manager
Mitsubishi Chemical Advance Materials Composites
10.2022 - Current
- Increased product adoption by identifying customer needs and developing innovative product features.
- Improved user experience by collaborating closely with design and development teams on UI/UX enhancements.
- Enhanced customer satisfaction rates through proactive communication of feature updates, bug fixes, and other relevant information related to the products managed.
- Mentored junior Product Managers in effective project management techniques and industry best practices.
- Led cross-functional teams for successful product launches, resulting in increased market share.
- Collaborated with sales teams on generating targeted marketing materials that effectively communicated unique selling points of each product offering.
- Ensured regulatory compliance by working closely with legal departments on necessary documentation and approvals.
- Developed communications plans for new products, increasing sales [Number]%.
- Increased new client acquisition through targeted initiatives.
Senior Program Manager
Hematite- Woodbridge Group
07.2000 - 09.2022
- Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.
- Managed cross-functional teams to deliver high-quality products within scope and budget constraints.
- Established clear performance metrics for tracking program success, enabling informed decision-making processes throughout each project''s duration.
- Cultivated strong relationships with external partners, ensuring effective collaboration on joint projects and initiatives.
- Led process improvement initiatives by conducting thorough analyses of existing workflows, identifying bottlenecks and redundancies that hindered progress toward established targets.
- Conducted risk assessments to identify potential issues early in the project lifecycle, mitigating potential delays or setbacks.
- Developed comprehensive project plans, resulting in successful on-time delivery of multiple programs.
- Mentored and supported different department employees to create strong workplace culture.
- Tracked and reported program results to customers and stakeholders to facilitate change management activities.
- Negotiated contracts with vendors, ensuring favorable terms and conditions for the organization''s needs.
- Reduced program costs through diligent budget management and identifying areas for cost savings.
- Increased customer satisfaction rates by implementing robust feedback mechanisms and incorporating client input into future program planning efforts.
- Ensured compliance with industry regulations and organizational policies throughout the program lifecycle, mitigating potential risks or liabilities for the company.
- Streamlined project delivery processes for significant improvements in delivery timelines.
- Achieved milestones ahead of schedule, applying rigorous project management disciplines.
- Led cross-functional teams to facilitate collaborative efforts, resulting in successful launch of key initiatives.
- Enhanced client relationships, providing exceptional service and understanding their needs for tailored project solutions.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Launched quality assurance practices for each phase of development
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Product/Project Engineer
Dana Long Manufacturing
07.1999 - 06.2000
- Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
- Maintained records for each project and engineering discipline.
- Monitored installation of materials and equipment for compliance with drawings and specifications.
- Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
- Ensured quality control for all aspects of the project, reducing defects and rework.
- Developed detailed project plans to ensure timely completion and deliverables were met.
- Identified technical risks within managed projects.
- Managed budgets effectively for multiple projects, ensuring financial targets were met.
- Coordinated cross-functional teams, fostering collaboration to achieve project goals.
- Recommended improvements for design, construction means and materials based on field or changing conditions.
- Developed detailed project plans for successful project execution, ensuring alignment with client objectives and expectations.
- Established robust monitoring systems to track project progress, enabling timely interventions when necessary.
- Implemented quality control procedures, elevating standard of project deliverables.
- Led cross-functional teams to streamline project delivery processes, significantly enhancing efficiency and team collaboration.
- Collaborated with other departments to facilitate successful project completion.
- Led engineering teams to successfully complete projects on time and within budget.
- Documented and developed engineering procedures and processes.
- Created detailed reports on engineering activities and findings.
- Developed comprehensive engineering documents for all projects.
- Assisted in developing cost-effective solutions to engineering problems.
- Implemented new strategies to reduce costs and improve efficiency of engineering team.
Manufacturing Engineer
TRW-Automotive Electronics North America
03.1994 - 07.1998
- Developed technical documentation, including standard operating procedures, work instructions, and engineering drawings to support manufacturing operations.
- Improved manufacturing efficiency by streamlining production processes and implementing lean methodologies.
- Reduced production downtime through proactive maintenance scheduling and timely equipment repairs.
- Increased capacity utilization by identifying bottlenecks within the production process and implementing targeted improvements.
- Optimized assembly line layouts to maximize productivity and improve overall workflow efficiency.
- Enhanced product quality by designing and executing rigorous testing protocols for all manufactured items.
- Assisted in supplier selection and evaluation processes, contributing to improved supply chain performance.
- Collaborated with cross-functional teams to develop innovative solutions for complex engineering challenges.
- Promoted Design for Manufacturability philosophy.
- Implemented cost-saving measures by identifying opportunities for reducing material waste in the production process.
- Conducted root cause analysis on defective products, leading to targeted improvements in manufacturing processes.
- Provided engineering support during new product launches, coordinating efforts between design, production, and quality control teams.
- Reviewed products for compliance with Design for Manufacturing (DFM) requirements.
- Established and coordinated sub-contracting and outsourcing requirements for machining and processes to overcome in-house production issues.
- Led Kaizen events focused on continuous improvement within various areas of the manufacturing environment.
- Coordinated selection of manufacturing methods, fabrication, and operation of product designs.
- Applied project management metrics and tools in oversight of engineering and manufacturing projects and program services.
- Streamlined communication channels between production and engineering teams, facilitating faster resolution of technical issues.
- Collaborated with cross-functional teams to design and introduce new product lines, meeting market demands and diversifying company portfolio.
- Championed use of data analytics in decision-making processes, leveraging insights to drive strategic improvements.
- Developed and executed training programs, elevating team skill levels and fostering culture of continuous improvement.
- Improved workplace safety by designing and implementing comprehensive risk assessment and mitigation strategies.
- Engaged in continuous improvement efforts, regularly reviewing and refining processes for greater efficiency and effectiveness.
- Optimized supply chain logistics to support just-in-time manufacturing, reducing inventory costs.
- Reduced machine downtime with proactive maintenance schedules, ensuring higher availability for production runs.
- Conducted detailed root cause analysis for production issues, preventing recurrence and maintaining high-quality standards.
- Calculated overall production costs by evaluating material, labor and other expenditures.
- Developed products and prototypes for various types of product designs.
- Provided recommendations for approval and delivered technical assistance for resolution.
Research Assitant
Universidad De Las Americas Puebla
09.1993 - 09.1994
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
- Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
- Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
- Synthesized complex information into clear summaries to make findings accessible to diverse audiences.
- Optimized lab equipment usage, significantly reducing operational costs and downtime.
- Conducted extensive literature reviews to support ongoing research projects, significantly expanding team's knowledge base.
Supervisor of Engineering Laboratories
Universidad De Las Americas
08.1991 - 06.1993
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
Education
Bachelor of Science - Mechanical And Manufacturing Engineering
Universidad De Las Americas Puebla
Mexico06-1992
Skills
- Product launches
- Cross-functional collaboration
- Product roadmaps
- Strategic planning
- Competitive market analysis
- Product roadmapping
- Product development
- Cross functional leadership
- Negotiation
- Customer research
- Competitive analysis
Languages
Spanish
Native or Bilingual
English
Full Professional
Certification
APQP Process Training
QS9000 Lead Auditor Training
Global process Development (GDP)
PPAP Training (Product Part Approval Process)
FMEA Training (Potential Failure Mode and Effect Analysis)
8-D Root Cause Problem Analysis/Problem Solving and Reporting (Ford)
5-P Root Cause Problem Analysis /Problem Solving and Reporting (Honda)
WERS System (Ford )
Schedule A (Ford)
Fundamental of Project Management
Honda Portal - Customer process NMR, PA.
Toyota Supplier Portal: Eco system , SPMP,PRCC .
Mazda Portal Process
VW Portal Beon
Stellantis_CN Portal, FCA, PPAP tool , MFA- TKO Process
Timeline
Senior Product Manager
Mitsubishi Chemical Advance Materials Composites
10.2022 - Current
Senior Program Manager
Hematite- Woodbridge Group
07.2000 - 09.2022
Product/Project Engineer
Dana Long Manufacturing
07.1999 - 06.2000
Manufacturing Engineer
TRW-Automotive Electronics North America
03.1994 - 07.1998
Research Assitant
Universidad De Las Americas Puebla
09.1993 - 09.1994
Supervisor of Engineering Laboratories
Universidad De Las Americas
08.1991 - 06.1993
Bachelor of Science - Mechanical And Manufacturing Engineering
Universidad De Las Americas Puebla
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