Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mayra Hernandez

Palmdale, CA

Summary

Compassionate professional with expertise in crisis intervention and client advocacy. Proven ability to implement safety protocols and support community integration, ensuring client well-being and independence. Skilled at assisting with daily living activities and meal preparation. Focused on maintaining client safety and comfort through continuous monitoring and care.

Overview

1
1
Certification
10
10
years of professional experience

Work History

Direct Support Professional 2

360 Behavioral Health
Palmdale
01.2024 - Current
  • Assisted clients in developing personal goals and achieving independence.
  • Monitored client behavior and reported changes to the healthcare team.
  • Supported individuals with daily living skills and community integration activities.
  • Documented client progress and maintained accurate records in compliance with policies.
  • Advocated for clients' needs while ensuring safety and well-being during services.

Behavioral Support Specialist

Viva Super Heroes Behavioral Health
Palmdale
04.2024 - 01.2026
  • Provided crisis intervention and de-escalation techniques during high-stress situations.
  • Implemented crisis prevention techniques, including de-escalation procedures.
  • Assisted clients in developing coping strategies for daily challenges.
  • Educated families on behavioral health practices and resources available through services.
  • Documented client behavior and progress in compliance with regulatory standards.

Site Manager

Evolve Day Services
Covina
05.2016 - 02.2023
  • Managed daily operations of the site, including staff and contractors.
  • Oversaw daily operations and ensured compliance with service quality standards.
  • Monitored job progress to ensure quality standards were met.
  • Implemented safety protocols to ensure a secure environment for clients and staff.
  • Trained new employees on policies and best practices in client care.
  • Assigned tasks and delegated responsibilities among team members.
  • Facilitated team meetings to discuss updates and improve workflow efficiency.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

Education

Hacienda La Puente Adult Education
La Puente, CA
06-2013

Bryman College
El Monte, CA
03-2002

Skills

  • Crisis intervention
  • Behavioral assessment
  • Behavioral health education
  • Behavioral support
  • Community integration support
  • Support planning
  • Direct patient care
  • Patient care
  • Client documentation
  • Case documentation
  • Records management
  • Safety protocols
  • Staff training
  • Team management
  • effective communication
  • Client transportation
  • Behavior redirection
  • Housekeeping tasks
  • First aid
  • Behavioral support

Certification

  • CPR/AED/First Aid
  • DSP 2

Timeline

Behavioral Support Specialist

Viva Super Heroes Behavioral Health
04.2024 - 01.2026

Direct Support Professional 2

360 Behavioral Health
01.2024 - Current

Site Manager

Evolve Day Services
05.2016 - 02.2023

Hacienda La Puente Adult Education

Bryman College
Mayra Hernandez