Mayra Gonzalez
Phelan
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
15
15
years of professional experience
Work History
Registered Nurse I
Los Angeles County- High Desert Regional Health Center
07.2010 - Current
- Conducted triage and nurse advise calls
- Patient flow coordinator and charge nurse
- Completed patient outreaches for follow up care re: recent ER and hospital admissions
- Performed nurse visit appointments for immunizations, electrocardiograms, ear lavages, and weight followups for patients ranging from newborn to adolescence.
- Conducted patient teaching of asthma, use of inhalers and the Epi-pen.
- VFC back up coordinator
- Prepared for and participated in various unit audits which included CHDP, VFC, LA CARE and NCQA
- Department leader for quality assurance project
- Actively participated in the monthly Patient Centered Medical Home (PCMH) meetings
- Delegated and created daily assignments for the Licensed Vocational Nurses, Medical Assistants, and clerical staff based on their scope of practice
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new and current nursing staff members, contributing to a positive work environment and high-quality patient care.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Educated family members and caregivers on patient care instructions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Registered Nurse-Charge Nurse
Canyon Ridge Hospital
05.2009 - 06.2011
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Assisted in maintaining a safe and secure environment staff and patients
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Discharge patient with arranged outpatient further medical attention according to psychiatrist and therapist recommendation
Education
Associate Degree - Applied Science in Nursing
San Bernardino Valley Community College
Colton, Ca05.2008
Skills
- Electronic Charting
- Communication skills
- Call triaging
- Self-motivated
- Data Collection
- Fluent in Spanish
- Patient and family advocacy
- Complex Problem-Solving
- High level of autonomy
- Strong Clinical Judgment
- Team Coordination
References
- Mariana Rosales, R.N., BSN, (661) 839-7176
- Yolanda Amaya R.N., BSN, (661) 902-8589
- Ramona Gutierrez, LVN, (661) 860-7285
Certificatesandlicense
- Registered Nurse, California Board of Nursing, 04/26, 746870, 03/09
- AHA- Basic Life Support/ First Aid for Healthcare Providers, 01/26, 245414828051
Languages
Spanish
Native or Bilingual
Timeline
Registered Nurse I
Los Angeles County- High Desert Regional Health Center
07.2010 - Current
Registered Nurse-Charge Nurse
Canyon Ridge Hospital
05.2009 - 06.2011
Associate Degree - Applied Science in Nursing
San Bernardino Valley Community College
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