Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Mayra Godinez

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Overview

5
5
years of professional experience

Work History

Crew Member/Crew Trainer

McDonald's
12.2023 - 03.2024
  • Improved customer satisfaction by providing friendly and efficient service.
  • Worked in multiple areas such as front counter, drive-thru, and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Provided coaching and mentoring to employees.
  • Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
  • Greeted customers with a smile and provided friendly service to professionally handle every need.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Crew Member

McDonald's
08.2019 - 08.2021
  • Provided excellent customer service by providing friendly and efficient service.
  • Offered suggestions for process improvements that ultimately led to more efficient operations within store location.
  • Deescalated problems or complaints to make sure customers are satisfied.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Collaborated with fellow crew members to ensure smooth operations throughout the day.
  • Performed serving, cleaning, and stocking to high standards and provided excellent customer satisfaction.
  • Accurately operated cash register to process customer payments.
  • Greeted customers with a smile and provided friendly service to professionally handle every need.

Education

High School Diploma -

Plainfield East High School
Plainfield, IL
05.2021

Skills

  • Customer Service
  • Bilingual (English- Spanish)
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Microsoft
  • Team Leadership

Additional Information

Volunteering at local churches

Baby sitting

Dog sitting


Timeline

Crew Member/Crew Trainer

McDonald's
12.2023 - 03.2024

Crew Member

McDonald's
08.2019 - 08.2021

High School Diploma -

Plainfield East High School
Mayra Godinez