Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mayra Garcia

Sacramento

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Personal Assistant to the General Manager

Amazon
10.2023 - 05.2025
  • Facilitated successful project execution by coordinating resources, deadlines, and milestones for the General Manager''s approval.
  • Supported the General Manager in making important decisions by providing valuable insights from data analysis.
  • Contributed to a positive work environment by managing team-building events and employee recognition programs.

Warehouse Packer

Target
09.2022 - 01.2023
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.

Healthcare Customer Service Representative

Covered California
02.2021 - 08.2022
  • Handling sensitive patient information, protecting client privacy at all times.
  • Enhanced patient satisfaction by efficiently addressing and resolving healthcare-related inquiries.
  • Managed difficult conversations with compassion and professionalism, helping deescalate tense situations while maintaining a focus on finding resolutions.
  • Increased first-call resolution rates by carefully listening to customers'' needs and providing accurate information based on their inquiries.

Restaurant Hostess

Dennys Restaurant
02.2017 - 05.2018
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Education

High School Diploma -

Rio Linda High School
Sacramento, CA
05-2017

Skills

  • Customer service
  • Customer relations
  • Problem resolution
  • Paperwork processing

Languages

Spanish
Professional Working

Timeline

Personal Assistant to the General Manager

Amazon
10.2023 - 05.2025

Warehouse Packer

Target
09.2022 - 01.2023

Healthcare Customer Service Representative

Covered California
02.2021 - 08.2022

Restaurant Hostess

Dennys Restaurant
02.2017 - 05.2018

High School Diploma -

Rio Linda High School

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Mayra Garcia