Mayra Contreras
Apple Valley
Summary
Dynamic professional with a proven track record at Famous Footwear, excelling in sales strategy development and customer engagement. A fast learner and effective problem-solver, I enhanced team collaboration and improved inventory management processes, achieving optimal stock levels. Committed to delivering exceptional service and fostering a positive customer experience.
Overview
9
9
years of professional experience
Work History
DSP
Sapphire Rock
10.2024 - Current
- Assisted in daily operations, ensuring adherence to safety protocols and company standards.
- Supported team in executing customer service tasks, enhancing overall client satisfaction.
- Adapted quickly to new processes and tools, facilitating smooth workflow transitions.
- Collaborated with colleagues to maintain inventory accuracy and organization within the facility.
Assistant Manager
Famous Footwear
02.2023 - 09.2024
- Assisted in developing sales strategies to enhance customer engagement and retention.
- Coordinated inventory management processes, ensuring optimal stock levels for high-demand products.
- Assisted sales team with completing customer transactions and managing issues.
Head Cashier
Lowes
12.2016 - 12.2020
- Supervised daily cash operations, ensuring accuracy and compliance with company policies.
- Trained and mentored new cashiers, enhancing team efficiency and customer service standards.
- Implemented process improvements that reduced transaction times and improved customer satisfaction.
- Monitored cash register activities, addressing discrepancies promptly to maintain financial integrity.
Education
Apple Valley High School
Apple Valley, CASkills
- Teamwork
- Teamwork and collaboration
- Fast learner
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
DSP
Sapphire Rock
10.2024 - Current
Assistant Manager
Famous Footwear
02.2023 - 09.2024
Head Cashier
Lowes
12.2016 - 12.2020
Apple Valley High School
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