May Phoo Nadi
Burnaby,BC
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills. Recognized for adaptability and effective communication, ensuring a seamless dining experience for all patrons. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Big Way Hot Pot
07.2024 - Current
- Provided exceptional customer service by promptly taking orders and addressing inquiries.
- Assisted in maintaining cleanliness and organization of dining area to enhance customer experience.
- Adapted quickly to changes in service pace and guest needs for seamless operations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Volunteer
Brandy Dudas
04.2024 - 04.2024
- Provided guidance and support to fellow volunteers during their shift.
- Established and maintained relationships with fellow volunteers and organizational stakeholders.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Helped with prep, set up, and breakdown of community event.
Server
Khin Thida Aung
05.2023 - 10.2023
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Greeted customers, answered questions and recommended specials to increase profits.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
Tutor
Shunn Yamone Oo
10.2022 - 06.2023
- Provided comprehensive feedback on student progress, including areas for improvement and successes.
- Monitored student performance on assignments and assessments throughout the year.
- Traveled to student's home or to another place of student's choice to conduct tutoring sessions.
- Collaborated with parents and teachers to determine student needs, develop tutoring plans and assess student progress.
Education
Bachelor of Arts - Financial Services
Douglas College
New Westminster02-2028
High School Diploma -
ASK Online Canada
King City, ON04-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Food running
- Beverage preparation
- Multitasking Abilities
Languages
English
Full Professional
Burmese
Native or Bilingual
Certification
Serving It Right
Timeline
Server
Big Way Hot Pot
07.2024 - Current
Volunteer
Brandy Dudas
04.2024 - 04.2024
Server
Khin Thida Aung
05.2023 - 10.2023
Tutor
Shunn Yamone Oo
10.2022 - 06.2023
Bachelor of Arts - Financial Services
Douglas College
High School Diploma -
ASK Online Canada
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