Mayowa Awosode
Toronto,ON
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Canvasser
TNI The Network
12.2023 - Current
- Engaged with individuals in public areas and residential neighborhoods to solicit donations on behalf of the organization.
- Educated potential donors about the organization’s mission, programs and impact effectively communicating the importance of their contributions
- Handled donation transactions,including filling donors form and processing the first donation
- Collaborated with team members to develop strategies for maximizing fundraising efforts and achieving fundraising goals.
Logistics Coordinator
Climax Service
01.2022 - 11.2024
- Implemented systems and procedures for accurate data collection and reporting.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Created and managed budgets related to logistics and transportation.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Updated and maintained databases to track shipments and inventory.
Logistics Customer Service Representative
Pvv Logistics
01.2020 - 09.2021
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Promptly responded to inquiries and requests from customers.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Met customer call guidelines for service levels, handle time and productivity.
- Investigated and resolved customer inquiries and complaints quickly.
- Improved customer satisfaction by addressing and resolving logistics-related issues promptly and professionally.
Education
Bachelor In Science - Meteorology
Federal University of Technology
Akure Nigeria 12.2019
Skills
- Customer Relations
- Microsoft office
- Good communication
- Team work &Networking
- Warehousing Processes
- Invoicing and shipping documentation
- Critical thinking
- Multitasking
Languages
English
Certification
Google project management
Communication
Timeline
Canvasser
TNI The Network
12.2023 - Current
Logistics Coordinator
Climax Service
01.2022 - 11.2024
Logistics Customer Service Representative
Pvv Logistics
01.2020 - 09.2021
Bachelor In Science - Meteorology
Federal University of Technology
Google project management
Communication
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