Mayoori Rajikaran
Scarborough,ON
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Cashier
Lover Gift Shop
10.2017 - 03.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Customer Service Representative
United Supermarkets
01.2012 - 03.2015
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
High School Diploma -
Scarborough Centre For Alternative Studies
Toronto, ON06.2022
Associate of Arts - Teachers of English As A Second/Foreign Language
Advanced Technological Institute Vavuniya
Sri Lanka09.2017
Skills
- Cash Register Operation
- ID Verification
- Cash Handling
- Payment Processing
- Product restocking
- Customer Service
- Issue Resolution
- Time management skills
- MS Office
- Call Management
- Appointment Scheduling
Languages
English
Professional Working
Timeline
Cashier
Lover Gift Shop
10.2017 - 03.2018
Customer Service Representative
United Supermarkets
01.2012 - 03.2015
High School Diploma -
Scarborough Centre For Alternative Studies
Associate of Arts - Teachers of English As A Second/Foreign Language
Advanced Technological Institute Vavuniya
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