Mayooratha Mayuran
Toronto,ON
Summary
Seasoned Cashier Trainer and Bank Teller with a proven track record at Fusion Supermarket and National Serving Bank. Excelled in enhancing transaction accuracy and reducing training time by streamlining processes. Demonstrates exceptional leadership and cash handling expertise, significantly improving customer service and team efficiency.
Overview
21
21
years of professional experience
Work History
Cashier Trainer
Fusion Supermarket
09.2017 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
- Streamlined cashier onboarding process, resulting in reduced training time and faster integration into the team.
- Encouraged open dialogue between trainers and trainees through regular check-ins and discussions about any difficulties faced during the learning process.
Bank Teller
National Serving Bank
04.2004 - 01.2007
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Processed customer transactions promptly, minimizing wait times.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
Education
High School Diploma -
Adult School
Toronto, ON01-2009
Accounting And Finance
Higher National Diploma In Accounting
Sri Lanka01-2004
A/L Examination
Uduvil Lady's College
Sri Lanka01-2003
O/L Examination
Uduvil Lady's College
Sri Lanka01-2000
Skills
- Patience and empathy
- Cleanliness maintenance
- Cash handling expertise
- Workplace safety
- Customer Services
- Leadership
- Employee motivation
- Feedback delivery
- Tax calculation
- Cashier coaching
- Currency conversion
- Restocking shelves
- Cashier training
Languages
English
Full Professional
Tamil
Native or Bilingual
Timeline
Cashier Trainer
Fusion Supermarket
09.2017 - Current
Bank Teller
National Serving Bank
04.2004 - 01.2007
High School Diploma -
Adult School
Accounting And Finance
Higher National Diploma In Accounting
A/L Examination
Uduvil Lady's College
O/L Examination
Uduvil Lady's College
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