MAYNARD AGUSTIN
Los Angeles
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Compassionate professional skilled in patient records management, effective communication, and care coordination. Experienced in maintaining data accuracy within electronic health records, safeguarding patient confidentiality, and supporting healthcare teams to enhance patient outcomes.
Overview
22
22
years of professional experience
4
4
Certifications
Work History
Medical Records Assistant
Kei Ai Los Angeles Healthcare
Los Angeles
11.2023 - 12.2025
- Managed patient records using electronic health record systems for accuracy.
- Ensured compliance with healthcare regulations and privacy standards in documentation.
- Conducted regular audits of medical records to maintain data integrity.
- Organized physical and digital files for easy access by healthcare providers.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Assisted with properly processing records requests.
- Coordinated with outside organizations such as laboratories and imaging centers to obtain results or images needed for patient care.
- Complied with federal laws and regulations related to privacy practices including HIPAA guidelines.
- Verified accuracy of medical documentation prior to entering into computer systems.
- Scanned paper documents into electronic health record systems according to established protocols.
- Audited clinical documentation within the EHR system for accuracy and completeness.
- Answered phone inquiries from patients regarding their medical records.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Scanned incoming documentation.
- Scanned and validated medical records for upload.
- Managed release of information requests and identified requestors as patient, relation or provider.
- Observed confidentiality and safeguarded all patient-related information.
- Scanned and converted paper records to digital format, ensuring clear and legible documents.
- Implemented updates and improvements to electronic health records systems as directed.
- Accurately entered patient information into electronic health record systems.
- Conducted regular training sessions for new staff on medical records management systems and procedures.
- Assisted in auditing medical records for compliance with legal and regulatory standards.
- Safeguarded medical records to maintain patient confidentiality.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Ordered and restocked supplies in line with budget limits and office needs.
Desk Clerk
Kei Ai Los Angeles Healthcare
Los Angeles
05.2022 - 11.2023
- Greeted patients and visitors with professionalism and warmth.
- Scheduled appointments using healthcare management software.
- Maintained accurate patient records and documentation securely.
- Answered phone inquiries and provided information to callers.
- Managed incoming calls, responding to inquiries and directing calls to appropriate departments or personnel.
- Conducted transactions, confirming patient information, and processing according to standard protocol.
- Answered phone calls promptly and professionally.
Certified Nursing Assistant
Kei Ai Los Angeles
Los Angeles
03.2022 - 05.2022
- Assisted patients with daily living activities and personal care tasks.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and safety of patient rooms and common areas.
- Documented patient information accurately in electronic health records.
- Responded promptly to patient calls and addressed their needs efficiently.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Participated in educational programs related to nursing assistant skills development.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Private Caregiver
Uri Barnea
Ramatgan
08.2019 - 02.2022
- Assisted clients with daily living activities and personal hygiene routines.
- Maintained a safe and clean environment for clients at home.
- Administered medications according to prescribed schedules and guidelines.
- Provided companionship and emotional support to enhance client well-being.
- Coordinated transportation for medical appointments and social engagements.
- Communicated effectively with family members regarding client needs and progress.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Provided companionship to elderly clients by engaging in conversation and accompanying them on errands or outings.
- Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Monitored vital signs including blood pressure, temperature, pulse rate, respiration rate and glucose levels.
- Transported patients to medical, dental, and personal care appointments.
- Provided mental stimulation through games, puzzles and other activities designed for cognitive development.
- Ambulated individuals around home, public, and medical locations.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Followed safe lifting and transferring techniques to transport residents.
Private Caregiver
John Joshua
Pardes Hanna-Karkur
04.2016 - 06.2019
- Assisted clients with daily living activities and personal hygiene routines.
- Maintained a safe and clean environment for clients at home.
- Administered medications according to prescribed schedules and guidelines.
- Provided companionship and emotional support to enhance client well-being.
- Coordinated transportation for medical appointments and social engagements.
- Communicated effectively with family members regarding client needs and progress.
- Maintained clean and well-organized environment for client happiness and safety.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Provided companionship to elderly clients by engaging in conversation and accompanying them on errands or outings.
- Assisted elderly clients with daily activities such as bathing, dressing, grooming and meal preparation.
- Improved patient outlook and daily living through compassionate care.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Monitored vital signs including blood pressure, temperature, pulse rate, respiration rate and glucose levels.
- Accompanied clients on recreational activities such as walks or trips to the park.
- Transported patients to medical, dental, and personal care appointments.
- Provided mental stimulation through games, puzzles and other activities designed for cognitive development.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Helped clients get in and out of beds and wheelchairs.
- Assisted clients with maintaining good personal hygiene.
Clinical Instructor
University of St. Louis
Tuguegarao City
06.2008 - 03.2014
- Teaches nursing courses as assigned in accordance with objectives set forth by the department in the course outline such as major courses like Medical-Surgical Nursing, Skills Laboratory and, Promotive and Preventive Nursing Care Management, Curative and Rehabilitative Nursing Care Management Related Learning Experiences.
- Selects the clinical learning experiences for assigned nursing students at affiliating health care agencies.
- Supervises students in applying nursing principles and providing nursing care.
- Evaluates students' progress utilizing the approved departmental competency-based tools. Among the tools used are Total Patient Care, Clinical Performance comprising the Skills aspect, Knowledge through Rotation Exams and Quizzes and Self and Clinical Instructor's Evaluation to rate the Attitude of students.
- Provides consultation services to nursing students.
- Prepares and submits accurate grade reports every end of the rotation.
- Actively serves in any committee to which appointed.
- Functions within the framework of the philosophy and objectives of the University.
- Attends and participates in all scheduled faculty meetings, seminars, trainings, and activities of the school and the department.
- Maintains and updates certification and licensure.
- Maintains competence by continued learning and professional growth through continuing professional education.
Clinical Instructor
University of Cagayan Valley
Tuguegarao City
06.2006 - 03.2008
- Participate in curriculum development.
- Participate in syllabi development and or revision.
- Demonstrate and maintain professional competence and knowledge of subject matter.
- meet each class as scheduled.
- maintain congruency with course description, syllabus, and the University Catalog.
- Maintain office hours to counsel and advise students.
- Provide students within a reasonable time evaluations of their academic/clinical performance.
- Participate in other assigned duties needed for the operation of the College.
Charge Nurse
St. Paul Hospital - Tuguegarao City
Tuguegarao City
09.2005 - 06.2006
- Supervised nursing staff to ensure quality patient care delivery.
- Managed patient assessments and coordinated care plans effectively.
- Collaborated with interdisciplinary teams to optimize patient outcomes.
- Implemented infection control measures across the nursing unit.
- Facilitated communication between medical staff and patients regarding treatment plans.
- Served as a preceptor for new nurses by providing orientation to unit policies and procedures, coaching on clinical skills, and mentoring on professional development issues.
- Delegated tasks appropriately among staff members according to their qualifications.
- Conducted daily rounds to assess patient conditions, evaluate progress towards goals, and document changes in status or plan of care as needed.
- Coordinated communication between physicians and other healthcare professionals regarding patient care.
- Coordinated and performed patient admissions, transfers and discharges.
- Responded quickly to emergent situations such as cardiac arrest or respiratory distress.
- Assisted with admission and discharge planning for assigned patients.
- Oversaw medication administration, monitored distribution and documented responses.
- Audited patient charts in real-time, verifying accuracy and completion of information.
- Evaluated patient outcomes against established standards of care.
- Managed staffing levels within the unit while ensuring optimal levels of patient care.
- Maintained accurate records of all treatment interventions provided to each patient.
- Ensured compliance with infection control protocols throughout the facility.
- Collaborated with other departments such as pharmacy, laboratory services, physical therapy, to ensure proper delivery of services.
- Developed and implemented nursing care plans for individual patients based on their needs.
- Provided emotional support for families facing difficult decisions regarding end-of-life care.
- Met with administrator to discuss patient care status, issues, and information.
- Supported physicians and consultants with tests and procedures.
- Ensured that all documentation was completed accurately according to established policies and procedures.
- Coordinated with healthcare team to establish, enact, and evaluate patient care plans.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
Staff Nurse
St Paul Hospital
Tuguegarao City
09.2003 - 09.2005
- Administered medications and treatments as prescribed by medical staff.
- Monitored patient vital signs and reported changes to healthcare team.
- Assisted in daily living activities for patients requiring support.
- Educated patients and families on health management and discharge instructions.
- Collaborated with multidisciplinary teams to ensure comprehensive patient care.
- Maintained accurate patient records and documentation in electronic systems.
- Implemented infection control measures to ensure a safe environment.
- Responded promptly to patient calls and addressed their needs effectively.
- Provided direct patient care including wound dressing, administering medication and IV therapy.
- Monitored vital signs and documented changes in a timely manner.
- Maintained accurate records of patient progress notes, medications administered and other relevant data.
- Monitored patient vitals post-surgery, managed medical equipment, and administered medications and IVs.
- Assessed patients to determine their physical condition, health status and needs.
- Managed multiple tasks simultaneously while maintaining quality standards of care.
- Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
- Coordinated care with charge nurse and other staff through daily communication.
- Conducted patient education on medical treatments and procedures.
- Implemented infection control measures to reduce the spread of contagious diseases.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions, and enhance continuum of care.
- Answered patient questions and provided take-home materials for further information.
- Provided emotional support to family members during difficult times or end-of-life situations.
- Ensured that all equipment was properly maintained according to safety protocols.
- Maintained a clean work environment by following proper sanitation guidelines.
- Treated and monitored wounds using liquid skin, sutures, and bandages.
- Transported patients to and from rooms and prepared for treatments according to individual specifications.
- Evaluated the effectiveness of nursing interventions and modified plans as needed.
- Evaluated patients to develop and update treatment plans while anticipating day-to-day needs.
- Identified potential problems or issues that may arise during treatment, such as drug interactions or allergies, and provided appropriate interventions when necessary.
- Addressed rapid response and code situations by strategically organizing and delegating tasks.
- Actively participated in departmental meetings, training sessions and educational seminars.
- Educated nursing students on proper care procedures and prioritization strategies.
- Adhered to strict confidentiality policies when dealing with sensitive information.
- Developed individualized teaching strategies for each patient based on their specific needs.
- Monitored vital signs such as blood pressure and temperature.
- Provided direct patient care, including wound care and medication administration.
- Provided emotional support and counseling to patients and their families.
- Participated in quality improvement initiatives to enhance patient care outcomes.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Provided emotional support to patients facing difficult diagnoses or treatments.
- Counseled patients on lifestyle changes necessary for improved health outcomes.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
Education
Master of Science - Nursing
University of La Salette
Santiago City, Philippines11-2007
Bachelor of Science - Nursing
St. Paul University Philippines
Tuguegarao City, Philippines03-2003
Skills
- Electronic health records
- Medication administration
- Vital signs monitoring
- Patient documentation
- Infection control measures
- Care coordination
- Medical terminology
- Effective communication
- Clinical judgment
- Phlebotomy techniques
- Patient management
- Patient care
- IV therapy management
- Medication and IV administration
- HIPAA protocol adherence
- Nursing assessments
- Patient assessment
- Patient care and education
- Patient assessment and care
Languages
English
Professional
Certification
Registered Nurse - Philippines
Timeline
Medical Records Assistant
Kei Ai Los Angeles Healthcare
11.2023 - 12.2025
Desk Clerk
Kei Ai Los Angeles Healthcare
05.2022 - 11.2023
Certified Nursing Assistant
Kei Ai Los Angeles
03.2022 - 05.2022
Private Caregiver
Uri Barnea
08.2019 - 02.2022
Private Caregiver
John Joshua
04.2016 - 06.2019
Clinical Instructor
University of St. Louis
06.2008 - 03.2014
Clinical Instructor
University of Cagayan Valley
06.2006 - 03.2008
Charge Nurse
St. Paul Hospital - Tuguegarao City
09.2005 - 06.2006
Staff Nurse
St Paul Hospital
09.2003 - 09.2005
Master of Science - Nursing
University of La Salette
Bachelor of Science - Nursing
St. Paul University Philippines