Maymun Said
Toronto,ON
Summary
Innovative and collaborative Experience Designer with 3 years of UX design experience and 4 years in artificial intelligence, delivering user-centered solutions for complex digital products. Skilled in conducting user research, designing intuitive interfaces, and integrating AI-driven insights to enhance user experiences. Adept at driving moderately complex design initiatives, collaborating with cross-functional teams, and ensuring compliance with design standards. Passionate self-starter with strong communication skills, currently pursuing a UX Design Diploma at BrainStation to deepen expertise.
Overview
5
5
years of professional experience
Work History
Junior UX/UI Designer
CGI Canada
03.2022 - 01.2024
- Consulted on moderately complex experience design initiatives, delivering wireframes, prototypes, and user flows using Figma and Sketch for enterprise-level applications.
- Conducted user research (interviews, surveys, usability tests) to inform design decisions, creating personas and journey maps that improved user satisfaction by 15%.
- Integrated AI-driven analytics to optimize UX data collection, enhancing conversational design for chatbot interfaces.
- Collaborated with developers and product managers to ensure design fidelity, leveraging HTML, CSS, and React knowledge to streamline implementation.
- Maintained design systems and component libraries, ensuring consistency across products and compliance with client standards.
- 2 years, 10 months
AI Research Assistant (Part-Time)
University of Toronto
01.2019 - 12.2022
- Applied AI algorithms to analyze user behavior data, supporting UX research for academic projects focused on conversational interfaces.
- Developed prototypes for AI-driven chatbots, incorporating user feedback to refine conversational flows and enhance engagement.
- Presented research findings to interdisciplinary teams, strengthening verbal and written communication skills.
- 4 years, part-time
Technical Support Specialist (UX Research Support)
ecobee
09.2020 - 02.2022
- Conducted user research through surveys and usability testing, gathering insights to inform product improvements for smart home devices.
- Analyzed user feedback using AI tools to identify pain points, contributing to a 10% increase in customer satisfaction scores.
- Supported cross-functional teams by documenting user journeys and presenting findings to stakeholders, honing communication and collaboration skills.
- 1 year, 6 months
Education
Diploma - UX Design
BrainStation
04.2024
Diploma - Culinary Management Nutrition
George Brown College
Toronto, ON04.2017
Skills
- Design Tools: Figma, Sketch, Adobe Creative Suite (Photoshop, Illustrator), Zeplin
- Prototyping Tools: Figma, InVision, Principle
- UX Research & Design: User Interviews, Surveys, Usability Testing, Personas, Journey Mapping, Wireframing, Information Architecture
- Artificial Intelligence: AI-driven UX optimization, Conversational Design, Data Analysis for User Insights
- Development: HTML, CSS, JavaScript, React
- Project Management: Agile, Scrum, Jira, Trello
- Soft Skills: Strong Written and Verbal Communication, Problem-Solving, Cross-Functional Collaboration
Languages
English
Full Professional
Arabic
Limited Working
Additional Information
- Willing to work hybrid, remote and on-site schedule.
- Proficient in Agile methodologies and compliance with design standards.
- Passionate about leveraging AI to create seamless, user-focused experiences.
Personal Information
Title: UX Design | Experience Designer
Timeline
Junior UX/UI Designer
CGI Canada
03.2022 - 01.2024
Technical Support Specialist (UX Research Support)
ecobee
09.2020 - 02.2022
AI Research Assistant (Part-Time)
University of Toronto
01.2019 - 12.2022
Diploma - Culinary Management Nutrition
George Brown College
Diploma - UX Design
BrainStation