Maylin Maus
Downey
Summary
Motivated and adaptable food service professional with hands-on experience in fast-paced café environments, including Auntie Anne’s, Charleys Philly Steaks, and Beard Papa’s. Skilled in multitasking, customer service, and bilingual communication (English/Spanish). Known for precision in POS transactions, attention to detail in food preparation, and a strong commitment to food safety.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Charleys Philly Cheese Steaks
05.2025 - Current
- Delivered fast, friendly service by greeting customers promptly and assisting with food selections, improving customer satisfaction and speed of service.
- Managed high-volume cash, card, and check transactions with 100% accuracy, minimizing register discrepancies.
- Adapted to peak hours and staffing shortages by taking on additional shifts and multitasking effectively.
- Identified frequent customers and built rapport, encouraging repeat visits and driving customer loyalty.
- Collaborated with team members during rush periods to maintain service flow, supporting a 15% increase in overall daily efficiency.
Crew Team Member
Auntie Anne's Pretzels
01.2023 - 05.2025
- Handled front-line operations including order taking, food prep, and register duties, ensuring timely and accurate service during peak hours.
- Received cross-training in multiple stations, enhancing team flexibility and reducing shift gaps.
- Applied feedback from supervisors to improve performance, contributing to smoother workflows and higher team productivity.
- Maintained food quality and presentation standards, consistently meeting brand expectations and reducing customer complaints.
- Demonstrated teamwork by stepping into roles as needed and assisting new hires with onboarding.
Bakery Worker
Beard Papa's
05.2022 - 08.2023
- Organized and maintained appealing product displays, increasing impulse purchases and contributing to higher daily sales.
- Decorated pastries to company and custom specifications, earning positive customer feedback and repeat orders.
- Ensured food safety compliance by earning a food handler’s certification and maintaining high sanitation standards daily.
- Streamlined packaging process to reduce product shifting and maintain product integrity during customer transport.
- Supported daily prep and closing tasks collaboratively, helping maintain consistency and cleanliness across shifts.
Education
High School Diploma - Fine Arts
Ramón C Cortines
Los Angeles, CA06.2023
Associate In Art - Arts
Cerritos College
Norwalk, CASkills
- Customer service excellence in high-volume environments
- Fluent in English and Spanish for inclusive communication
- POS system operation & accurate cash handling
- Certified in food safety & sanitation (valid through 2025)
- Skilled multitasker with strong time management
- Product presentation & visual merchandising
- Team-oriented and dependable in shift coverage
- Quick to learn new procedures and tools
- Strong attention to order accuracy and cleanliness
- Calm and professional under pressure
Certification
Food Handlers Certificate issued 10/22/2022 expires 10/21/2025
Languages
Bilingual in English & Spanish
Timeline
Cashier
Charleys Philly Cheese Steaks
05.2025 - Current
Crew Team Member
Auntie Anne's Pretzels
01.2023 - 05.2025
Bakery Worker
Beard Papa's
05.2022 - 08.2023
High School Diploma - Fine Arts
Ramón C Cortines
Associate In Art - Arts
Cerritos College