Mayle C. Estrada
Oceanside
Summary
Highly efficient crew member, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Certified Pharmacy Technician
Aids Healthcare Foundation
01.2024 - Current
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Collected co-payments or full payments from customers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Associate
Aldi
06.2020 - 10.2024
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked shelves and organized displays to focus customer attention on specific items.
- Have knowledge and experience on how to maneuver pallet jack
Curbside Shopper and Pharmacy Clerk
Vons
05.2023 - 11.2023
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Crew Member
Dairy Queen Grill & Chill
03.2019 - 06.2020
- Took orders, prepared meals, and collected payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Documented customer orders and conveyed special requests to kitchen staff.
- Worked well with teammates and accepted coaching from management team.
Education
Pharmacy
UEI College
Oceanside, CA05.2023
High School Diploma -
Pacificview Charter School
Oceanside, CA05.2020
Skills
- Product and Service Sales
- Customer Engagement
- Forklift Operation
- Team Cooperation
- Stocking and Replenishing
- Adaptable and Flexible
- Attention to Detail
- Active Listening
- Time Management
- Goal-Driven
Languages
English
Full Professional
Spanish
Full Professional
American sign language
Full Professional
Additional Information
References
Enrique Gastelum
1 (760) 688-2150
Lorena Romero Enciso
1 (951) 486-8453
Timeline
Certified Pharmacy Technician
Aids Healthcare Foundation
01.2024 - Current
Curbside Shopper and Pharmacy Clerk
Vons
05.2023 - 11.2023
Associate
Aldi
06.2020 - 10.2024
Crew Member
Dairy Queen Grill & Chill
03.2019 - 06.2020
Pharmacy
UEI College
High School Diploma -
Pacificview Charter School
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