Maylani Carrasco Monterola
Sacramento,CA
Summary
With an earnest desire to be a member of your company by a vision of pursuing quality healthcare services, I am willing to render my service and be a part of your team to further advance my skills and knowledge to serve with diligence and dedication. My goal is to obtain a position with your company, where I can utilize my clinical and administrative skills in an environment that will help both patients and healthcare providers.
Experienced with emergency medical procedures and patient care. Utilizes advanced skills in quick decision-making and effective communication to support critical operations. Knowledge of emergency protocols and team collaboration to ensure optimal patient outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Emergency Room Technician
Kaiser Permanente
06.2025 - Current
- Administered emergent patient care, including vital signs monitoring and basic life support techniques.
- Assisted medical staff with procedures, ensuring efficiency and safety in emergency situations.
- Operated medical equipment, maintaining functionality and compliance with safety standards.
- Collaborated with healthcare teams to develop patient care plans and improve service delivery.
Patient Care Technician
Kaiser Foundation Hospital
02.2024 - 06.2025
- Assisted nursing staff with patient care activities and daily living tasks.
- Monitored vital signs and reported changes to healthcare team promptly.
- Maintained cleanliness and organization of patient rooms and equipment.
- Implemented infection control protocols to enhance patient safety standards.
Medical Assistant
Kaiser Permanente
02.2016 - 02.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Assistant
Kaiser Permanente
10.2018 - 02.2023
- Scheduling and coordinating patient appointments
- Assisting patients on the phone and in person
- Setting up referrals for surgical procedures or laboratory testing
- Setting up referrals to specialists
- Communicating patient messages to doctors
- Entering and updating patient information in EMR systems
- Verifying insurance coverage for procedures and medications
- Explaining medical procedures to patients
- Sending prescriptions to pharmacies HIPAA Regulations
- Medical Terminology
- Verification of health insurance plans
- Cash Registry
- Scheduling appointments
- Electronic Medical Records
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
Kaiser Permanente
07.2016 - 10.2018
Medical Assistant
Golden Gate Urgent Care
11.2015 - 07.2016
- Assisted healthcare providers in patient examinations and procedures, ensuring comfort and safety.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Coordinated patient appointments and follow-ups, optimizing scheduling efficiency for clinical staff.
- Educated patients on treatment plans and preventive care, enhancing patient understanding and compliance.
- Collaborated with interdisciplinary teams to streamline workflows and improve overall patient care processes.
- Trained new medical assistants on office protocols and best practices, fostering a supportive work environment.
- Implemented quality control measures for laboratory specimen collection, improving testing reliability and outcomes.
- Conducted routine inventory checks for medical supplies, ensuring availability while minimizing waste costs.
Unit Coordinator
The Sequoias
11.2014 - 11.2015
- Effective verbal and interpersonal communications skills.
- Able to coordinate and prioritize multiple assignments in a complex environment.
- Working knowledge of medical terminology and computer applications including capability to perform word processing and data entry.
- Ability to relate to diverse age and demographic backgrounds.
- Possesses a courteous, positive and service-oriented demeanor.
- Demonstrates high clerical accuracy and attention to detail.
- Provides telephone coverages give and receives routine information. Takes and delivers messages. May use pager system to contact nurses and CNA's.
- Arranges transportation for residents as needed.
- Maintains a variety of records and files.
- Assembles charts for new admissions.
- Makes diet changes by ordering through the kitchen as directed by professional staff.
- Updates and maintains resident census; maintains diet list, and list of charts that leaves the Health Center.
- Orders and receives supplies for residents.
- Responsible for making out and checking daily staffing and coordinating nursing coverage.
- Makes out charge forms for supplies used by SNF residents.
- Performs a wide variety of clerical duties to facilitate the operation of the Health Center or assist Nursing Services.
- Performs related work as required.
Senior Server/ Diet Clerk
The Sequoias
05.2012 - 11.2014
- Prepares dietary information for use by kitchen personnel in preparation of foods for hospital patients: Examines diet orders and menus received from hospital units and tallies portions and foods of general and soft diets.
- Tallies quantities of specific foods, such as vegetables and meats, to be prepared in kitchen.
- Marks tally on master menu to inform kitchen personnel of food requirements.
- Processes new diets and changes as required.
- May calculate diabetic diets, using calculator, and following standards established by DIETITIAN, CLINICAL.
- May answer telephone and intercom calls and relay information to kitchen concerning meal changes, complaints, or patient discharge.
- May prepare and deliver formula and special nourishments to unit pantries.
Education
Bachelor of Science - Nursing
Nightingale College
Ogden, UT10-2028
Clinical Medical Assisting - Allied Health
SAN FRANCISCO STATE UNIVERSITY
San Francisco, California08.2015
Bachelor of Arts - Mass Communication (Major in Broadcasting)
CENTRO ESCOLAR UNIVERSITY
Mendiola, Manila01.2008
Basic Nihongo (Japanese) Course - undefined
LUKE & WENDY INTERNATIONAL LANGUAGE SCHOOL
Legaspi Village, Makati CitySkills
- Splinting techniques
- Patient transport
- Emergency medical procedures
- Vital signs monitoring
- CPR
- 12-lead EKG monitoring
- Basic patient care
- Behavioral health care
- Cardiac monitoring
- Wound care
- Measuring and monitoring vitals
- Orthopedic splint application
- Medical terminology
- Information documentation
- Phlebotomy
- Pediatric care
- Geriatric care
- Phlebotomy techniques
- Sanitizing procedures
- Environmental emergency care
- Phlebotomy procedures
- Collecting medical samples
- Aseptic techniques
- Diabetic care
- Educating patients
- Venipuncture
- Allergic reaction care
- Orthopedic fitting
- Toxicological care
- Orthopedic care
- Patient admissions
- Gynecological care
- Patient registration
- Technical support
- Obstetric care
- Airway management
- Regulatory compliance
- Substance abuse care
- Patient health education
- Transportation coordination
- Anaphylaxis care
- Wound cleaning
- Medical sample collection
- Patient status updates
- Taking and tracking vital signs
- Direct patient care
- Room preparation
- Vitals monitoring
- Certified in CPR/AED
- Support services
- Teamwork
- Electronic medical record software
- Procedure support
- EMR (PVM)
- EOB
- Clockwise
- Answers On Demand
- Care Voyant
- Microsoft Word
- Excel
- Power Point
- Internet
- Microsoft Office
- Microsoft Outlook
- Adobe Photoshop
- Point of Sale
- Windows
- Mac
Accomplishments
- Earned "Employee of the month" Award for being a team player.
- Assisted physicians and nurses in responding to over [Number] life-threatening situations.
- Earned "Saved a life" Award for reminding patient to do a mammogram and she survived breast cancer.
Certification
- Licensed CPT 1 -
- Certified Medical Assistant
Trainings And Seminars Attended
- CPR and AED program, American Heart Association BLS for Healthcare Providers Program
- Safety Training Seminars, CA 20784
- B.H.I. Company, Singapore, 2004-01-01, Accent Neutralization, Personal Development (Customer Service), Phlebotomy USA Citrus, Heights
Timeline
Emergency Room Technician
Kaiser Permanente
06.2025 - Current
Patient Care Technician
Kaiser Foundation Hospital
02.2024 - 06.2025
Medical Assistant
Kaiser Permanente
10.2018 - 02.2023
Medical Assistant
Kaiser Permanente
07.2016 - 10.2018
Medical Assistant
Kaiser Permanente
02.2016 - 02.2024
Medical Assistant
Golden Gate Urgent Care
11.2015 - 07.2016
Unit Coordinator
The Sequoias
11.2014 - 11.2015
Senior Server/ Diet Clerk
The Sequoias
05.2012 - 11.2014
Bachelor of Arts - Mass Communication (Major in Broadcasting)
CENTRO ESCOLAR UNIVERSITY
Basic Nihongo (Japanese) Course - undefined
LUKE & WENDY INTERNATIONAL LANGUAGE SCHOOL
Bachelor of Science - Nursing
Nightingale College
Clinical Medical Assisting - Allied Health
SAN FRANCISCO STATE UNIVERSITY