MAYLA THURA
Prince Albert,SK
Summary
Dedicated Childcare Educator with passion for working with children at multiple grade levels. Highly proficient in leading recreational and educational activities when providing head teachers support in all aspects of classroom management. Accomplished in building long-lasting relationships with students, parents and colleagues.
Overview
15
15
years of professional experience
Work History
Early Childhood Educator/Developmental Support Worker
Hope's Home
Prince Albert , SK
05.2023 - Current
- Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
- Received payments from customers via cash, check and credit cards to pay company invoices.
- Collaborated with billing and account management departments to implement corporate collection policies in accordance with cross-functional objectives.
- Performed financial calculations for amounts due, interest charges and balances.
- Reviewed banking activity regularly to identify any irregularities or unauthorized transactions.
- Entered invoices into account software, updated accounts and identified aging balanced ready for collections activities.
Cashier
Walmart
Prince Albert , SK
11.2022 - Current
- Operated cash register or POS system to receive payment by cash, check and credit card
- Accepted cash and credit card payments, issued receipts and provided change
- Answered customer questions and provided store information
- Helped customers find specific products, answered questions and offered product advice
- Processed sales transactions to prevent long customer wait times.
Customer Service Executive
Watsons Singapore
Singapore , Singapore
04.2017 - 04.2020
- Answered questions from customers by phone and email, offering company details and policy information as requested
- Trained and motivated team members to strengthen customer service strategies and boost satisfaction levels
- Applied product, industry and market knowledge to develop customized recommendations for individual customer needs
- Improved operational efficiencies while managing work requests, store inventory, equipment transactions and changes
- Explained benefits and advantages of different product and service offerings to customers.
Casino Pit Manager
Resorts World Manila
Pasay City , Philippines
08.2009 - 04.2015
- Addressed patron complaints and quickly payout errors and disputes
- Resolved customer complaints and payout errors
- Supervised gaming tables and surrounding areas to enforce operational policies
- Established work schedules and station arrangements for daily shifts
- Monitored staffing levels for games and tables, arranging staff rotations and breaks
- Acquired in-depth knowledge of table games, rules and strategies.
Education
Business Diploma - Business Management
Saskatchewan Polytechnic
Prince Albert, SK05-2024
Certificate - Teaching Secondary Education
Baliuag University
Baliuag, Philippines04-2024
Bachelor of Science - Management Accounting
Baliuag University
Bulacan, Philippines04-1999
Skills
- Documentation
- Educational assistance
- Positive Reinforcement
- Tutoring students
- Teacher Support
Timeline
Early Childhood Educator/Developmental Support Worker
Hope's Home
05.2023 - Current
Cashier
Walmart
11.2022 - Current
Customer Service Executive
Watsons Singapore
04.2017 - 04.2020
Casino Pit Manager
Resorts World Manila
08.2009 - 04.2015
Business Diploma - Business Management
Saskatchewan Polytechnic
Certificate - Teaching Secondary Education
Baliuag University
Bachelor of Science - Management Accounting
Baliuag University
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