Mayela Hidalgo
San Francisco
Summary
To secure a Case Manger position where I utilize my three years of experience to contribute the eciency & success of a healthcare team. Passionate about patient care & eager to apply my skills in medical setting Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Mission Neighborhood Health Center
San Francisco
11.2024 - Current
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Assessed patient's vital signs, such as blood pressure, oxygen saturation, temperature, and cardiac rhythm.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Cleaned and maintained medical equipment following procedures and standards.
Health Promoter
Dolores Street Services
San Francisco
08.2023 - 07.2024
- Ensure the safety and security of shelter site and respond the emergency situations as needed
- Completes mandated reporter training and certification, and reports child abuse/neglect needed.
- Reporting to shelter ,management using daily logs, forms email & phone-calls
- Developed and implemented community-based health promotion programs.
- Implemented strategies for improving access to healthcare services.
- Provided health education materials, resources, and information to clients.
- Facilitated group discussions to promote positive behaviors.
Medical Assistant
Concentra
San Francisco
06.2021 - 05.2023
- Managed patient intake processes, including taking vital signs, updating medical records, and verifying insurance information.
- Administered medications, vaccinations, and injections as directed by healthcare professionals.
- Sterilizing medical instruments, calibrating machines every morning.
- Conducted quarterly inventory of supplies and medication using facility cost report
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Medical Assistant Externship
Latino Task Force Partner With UCSF
San Francisco
03.2021 - 06.2021
- Completed 160 hours of externship
- Practice eective communication and outreach to the community to get vaccinated against Covid-19 during the pandemic.
- Supported administrative tasks such as scheduling appointments, filing documents, and answering phone calls.
- Administered Covid-19 vaccine and explaining the post-vaccine side eects
Education
G.E.D -
5 Keys Charter School
San Francisco, CA12.2021
Medical Assistant Program -
Mission Language & Vocational School
San Francisco, CA06.2021
Skills
- Medisoft scheduling software
- Data entry
- Epic training
- Vital signs and measurement
- Administering injections and immunizations
- EKG
- Reliable
- Hardworking
- Multi-tasking
- Team players
- Phlebotomy
- Responsible
- Organized
- Health promotion
- Microsoft office
- Organization and time management
- Bilingual
Certification
- Medical Assistant Certificate
- BLS/CPR Certified
Languages
- Fluent English
- Fluent Spanish
Timeline
Medical Assistant
Mission Neighborhood Health Center
11.2024 - Current
Health Promoter
Dolores Street Services
08.2023 - 07.2024
Medical Assistant
Concentra
06.2021 - 05.2023
Medical Assistant Externship
Latino Task Force Partner With UCSF
03.2021 - 06.2021
G.E.D -
5 Keys Charter School
Medical Assistant Program -
Mission Language & Vocational School
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