Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mayel Vasquez

Folsom

Summary

Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services. Good at multitasking, planning, and communication. Always willing to learn and expand my knowledge in any area to improve my performance.

Overview

24
24
years of professional experience

Work History

Front Desk Receptionist/New Patient Coordinator

Sacramento Natural Dentistry/ New Vision Dentistry
Citrus Heights
09.2024 - Current
  • Answer all incoming calls
  • Check in/out patients.
  • Handle all new patient calls and get them scheduled for a virtual consultation.
  • Update patient accounts.
  • Schedule patients for appointments.
  • Handled ALL Spanish speaking patients
  • Processed payments.
  • Followed up with patients to schedule pending treatment or hygiene appointments.
  • Provide patients with the best customer service possible to ensure that they have a good experience in the office.

Manager/ Artist

Polished by the Lash Empire
Napa
12.2023 - 08.2024
  • Managing a staff of eight artists.
  • Assisting artists wherever needed.
  • Keeping an inventory of items.
  • Provided nail services for clients as an artist.
  • Processed payments
  • Ensured top-notch customer service.
  • Scheduled appointments.
  • Trained all artists.
  • Answered customer calls.
  • Handled any complaints.
  • Created and managed social media content.
  • Opened and closed the salon.

Stylist/Owner

Elite Hair Design
Rapid City
01.2017 - 09.2023
  • I ran my own business doing hair and nail services.
  • Handled all clients myself: processing payments, scheduling appointments, ordering, and keeping inventory of products.
  • Certified in Brazilian Blowouts, certified in E-file, specializing in gel polish and builder gel, experience with Gel X nail extensions, certified in lash extensions, and experience with I-tip hair extensions.
  • Creating social media content, and managing all social media accounts.
  • Wedding Artist (Updos and Makeup)
  • Researched new products and techniques.
  • I worked on my own continuing education.

Stylist

A Perfect 10 Nailbar
Rapid City
09.2012 - 01.2017
  • Worked as a Stylist and was also Assistant Manager, provided nail and hair services for clients, processing payments, scheduling appointments, ordering products and keeping inventory, assisted other Stylists wherever needed

Director of Client Care

Pioneer Credit Counseling
Rapid City
06.2001 - 06.2011
  • Assisted Clients with anything regarding their accounts, contacted Creditors on client's behalf, processed payments, monitored representatives phone calls, supervised team of 5-8 Client Care Representatives, held monthly meetings and provided monthly reports, met with Clients in person, Translation of all paperwork and educational materials, training of staff, provided team building activities, ensured staff was up to date with certifications, assisted in hiring process

Education

Cosmetology License -

Headlines Academy
Rapid City, SD
08.2012

High School Diploma -

Vallejo High School
Vallejo, CA
06.1999

Skills

  • Typing
  • Customer Service
  • Management
  • Social Media Management
  • Scheduling appointments
  • Bilingual Communication (Spanish Fluent)
  • Electronic records management
  • Processing payments
  • Inventory
  • Data entry
  • Conflict resolution
  • Office administration
  • Telephone and email etiquette
  • Detail-oriented
  • Multitasking
  • Microsoft Office proficiency

Languages

Fluent in Spanish

Timeline

Front Desk Receptionist/New Patient Coordinator

Sacramento Natural Dentistry/ New Vision Dentistry
09.2024 - Current

Manager/ Artist

Polished by the Lash Empire
12.2023 - 08.2024

Stylist/Owner

Elite Hair Design
01.2017 - 09.2023

Stylist

A Perfect 10 Nailbar
09.2012 - 01.2017

Director of Client Care

Pioneer Credit Counseling
06.2001 - 06.2011

Cosmetology License -

Headlines Academy

High School Diploma -

Vallejo High School

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Mayel Vasquez