Summary
Overview
Work History
Education
Skills
Timeline
Generic

MAYBELLINE WOODS

Edmonton,Canada

Summary

Committed professional with 8 years of experience in customer service sales in the Retail and Fast Food. Skilled in upselling, cross-selling, and merchandising. Highly organized and detail-oriented with excellent communication skills.

Overview

11
11
years of professional experience

Work History

Sales Associate

Winners TJX
10.2023 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Cleaned, closed, and secured store at end of shift.
  • Displayed and organized products in store to help customers locate products easily.

Cashier

McDonald's
09.2022 - 05.2023


  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Built and maintained positive working relationships with co-workers.
  • Provided excellent customer service by greeting customers and offering assistance.
  • Managed large amounts of cash accurately during busy hours in a fast-paced environment.
  • Counted and balanced cash drawer at the beginning and end of each shift.
  • Kept up-to-date on new products, services, promotions, and pricing structures.
  • Greeted customers entering store and responded promptly to customer needs.

Cook

KFC
05.2022 - 08.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Trained new kitchen staff, ensuring they met restaurant's high standards.

Cashier

A&W stewart ent inc
10.2016 - 03.2022
  • Resolved customers problems and complaints
  • Guaranteed customer satisfaction by quickly delivering orders.
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Built and maintained positive working relationships with co-workers.
  • Provided excellent customer service by greeting customers and offering assistance.
  • Helped restock shelves when necessary to maintain an organized display area.
  • Developed strong customer service skills by providing efficient and accurate service.
  • Managed large amounts of cash accurately during busy hours in a fast-paced environment.
  • Provided efficient and courteous service to customers.
  • Handled customer complaints and inquiries in a courteous and efficient manner.
  • Utilized problem solving skills to effectively handle difficult situations.
  • Assisted with training and mentoring new team members.
  • Processed customer orders and ensured the accuracy of their purchases.
  • Enforced store safety and cleanliness standards, reducing hazards.
  • Performed opening and closing duties such as counting money, balancing registers and reconciling discrepancies.
  • Resolved customer complaints professionally in accordance with company policy.
  • Maintained inventory and store visual presentation to meet customer needs.
  • Kept up-to-date on new products, services, promotions, and pricing structures.
  • Followed all safety protocols while handling money.
  • Counted cash drawers at beginning of shifts to verify correct amounts.

Sales Associate

Dollarama
11.2012 - 02.2014
  • Maintaining cash and card transaction, offering efficient customer service
  • Inventory management
  • Restocked and organized merchandise in front lanes, assigned departments as well as stockroom.
  • Greeted customers warmly and offered assistance.
  • Helped customers find and select products.
  • Kept work area clean, organized and free of clutter at all times.
  • Performed cleaning tasks, keeping store neat and organized.
  • Operated cash register to handle purchases, refunds, and exchanges for customers.
  • Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
  • Organized merchandise displays to promote higher levels of customer engagement.
  • Tagged new merchandise for sale and updated signs.
  • Met merchandising standards by keeping store stocked and products faced.
  • Followed checklist to complete retail store opening and closing activities.
  • Opened and closed cash registers, balanced cash drawers, and made deposits.
  • Maintained inventory records for restocking purposes.

Education

High School Diploma -

Nisga'a Elementary Secondary
New Aiyansh, BC
12.2004

Skills

  • Price identification
  • Reliable and responsible
  • Inventory stocking
  • Complaint resolution
  • Work task prioritization
  • Cashiering
  • Food Preparation
  • Serving Experience
  • Kitchen Experience
  • Retail Sales
  • Food Production
  • Customer Service
  • Busser
  • Cleaning Experience
  • Merchandising
  • Display Setup
  • Retail Store Operations
  • Goal-Oriented
  • Flexible Schedule
  • Teamwork and Collaboration
  • Store Opening and Closing
  • Stocking and Receiving
  • Multitasking
  • Retail Merchandising

Timeline

Sales Associate

Winners TJX
10.2023 - 12.2023

Cashier

McDonald's
09.2022 - 05.2023

Cook

KFC
05.2022 - 08.2022

Cashier

A&W stewart ent inc
10.2016 - 03.2022

Sales Associate

Dollarama
11.2012 - 02.2014

High School Diploma -

Nisga'a Elementary Secondary

Similar Profiles

CREATE PROFILE
MAYBELLINE WOODS