Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Maybelline Gyamfi

Maybelline Gyamfi

Alliston,Angus Ontario

Summary

Goal-oriented and committed to public service, thrive in collaborative environments that share our values. Strong desire to learn and grow, seeking a position as a child and youth worker or behavioral interventionist to make a difference for clients. Professional skills include assessing client's relevant skill strengths and development needs, expertise in behavioral intervention, and strong counseling skills. Skilled in report writing, specifically incident reports, with excellent problem-solving and decision-making abilities. Thrive under pressure, consistently meet deadlines. Known for hard work, attentive listening, and exceptional oral communication skills. Dependable, trustworthy, dedicated, and highly motivated.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

VOLUNTEER

Ghanaian Canadian Community
  • Assisted in coordinating covid 19 vaccine campaign
  • Assisted in distributing food and other essentials to the aged in the community during the pandemic
  • Assisted in distributing flyers in the community in educating them on the importance of getting vaccinated to help stop the spread of the virus.

Lifestyle Manager

Ten Lifestyle Group
01.2021 - Current
  • Travel & lifestyle concierge who assist clients discover, organise events, book travel, dining and entertainment
  • Booking of clients travel request, transportation, restaurants and venues.

Sunday School Teacher

The Church of Pentecost Ghana
01.2013 - Current
  • Organise the youth and children in the church for bible study lessons
  • Assisting children with their educational activities
  • Organizing fun trips, developing lesson plans and assisting these children with fundraising events.

Resident Support Worker

David Busby Center
06.2023 - 03.2024
  • Facilitated open lines of communication between residents, families, and staff by acting as a liaison when necessary to resolve concerns or answer questions about care plans.
  • Demonstrated cultural sensitivity in working with diverse populations of residents while maintaining a respectful approach that acknowledged individual differences in beliefs or customs.
  • Trained new staff members on best practices for resident support work, contributing to a cohesive team environment focused on exceptional care standards.
  • Monitored nutrition and meal planning for residents with special dietary needs or restrictions, ensuring balanced meals that accommodated specific preferences or requirements.

Customer Service Representative

Millennium 1 Solution
01.2017 - 01.2021
  • Respond to customer inquiries in a pleasant, courteous, professional and well-informed manner
  • Achieve quality service by accurately assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate options/solutions
  • Fulfill customer expectations in a manner that complies with policies, practices and procedures.

Travel Counselor

Sunwing Vacation
01.2014 - 01.2017
  • Counseling and advising clients on choosing the travel plans and packages based on their needs and interests
  • Interpreting the mindset of the clients based on their interest and helping in the process of formulating new and improved travel plans and packages
  • Working in coordination with other employees of the organization in promoting the business as well as maintaining the reputation of the organization.

Education

Bachelor's - Chid & Youth Care Service

Humber Polytechnic

Diploma - Travel & Tourism

Humber Institute of Technology

Skills

  • Positive Attitude
  • Teamwork and Collaboration
  • Organized and Efficient
  • Attention to Detail
  • Team Collaboration
  • Leadership Qualities
  • Community Service

Languages

English

Certification

First Aid and CPR Certification CPI certificate Ontario Association of Child and Youth Care

Timeline

Resident Support Worker

David Busby Center
06.2023 - 03.2024

Lifestyle Manager

Ten Lifestyle Group
01.2021 - Current

Customer Service Representative

Millennium 1 Solution
01.2017 - 01.2021

Travel Counselor

Sunwing Vacation
01.2014 - 01.2017

Sunday School Teacher

The Church of Pentecost Ghana
01.2013 - Current

Diploma - Travel & Tourism

Humber Institute of Technology

VOLUNTEER

Ghanaian Canadian Community

Bachelor's - Chid & Youth Care Service

Humber Polytechnic
Maybelline Gyamfi