Maybelle Ngo
Surrey,Canada
Summary
I am currently a student at Simon Fraser University. I aspire to become a cosmetic nurse where patience, communication, and working with a team are assets. I hope to strengthen these skills while continuing my education. I am a motivated individual with a strong work ethic and ability to work independently.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Sharetea
Surrey, British Columbia
02.2024 - Current
- Managed cash register and processed transactions with accuracy and integrity.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Adhered to health department regulations concerning sanitation standards.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Implemented feedback from customers to improve service quality and menu offerings.
- Addressed and resolved customer concerns to maintain brand loyalty.
Sales Associate
Levi Strauss
Surrey, Canada
11.2021 - 01.2024
- Collected payments and provided accurate change
- Helped customers find specific products, answered questions and offered product advice
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Built and maintained relationships with peers and upper management to drive team success
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Developed trusting relationships with customers by making personal connections
Server
Umami Ramen + Grill
Surrey, Canada
05.2021 - 12.2021
- Maintained a positive and friendly attitude when interacting and greeting costumers
- Responsible for taking costumers orders, serving food, packing orders, greeting costumers, and cleaning
- Successfully resolved customer conflict and problems
- Multi tasked in a fast paced environment
- Quickly memorized menu items to provide guests with the best suggestions
- Built loyal costumers by providing friendly and genuine interactions
Education
Undergraduate - Health Science
Simon Fraser University
Burnaby, BC01.2025
High school diploma -
Queen Elizabeth secondary
Surrey, BC06.2023
Skills
- Serving Experience
- Cash Handling
- Cashiering
- Fast learner
- Ability to work under pressure
- Organizational skills
- POS systems
- Verbal and written communication
- Learned how to write professional emails through school
- I can type 50 WPM
Certification
- First Aid Certification, 03/01/21, 03/31/26
- WHMIS, 05/01/23, Present
- Food Safety Certification, 02/01/21, 02/28/26
Timeline
Barista
Sharetea
02.2024 - Current
Sales Associate
Levi Strauss
11.2021 - 01.2024
Server
Umami Ramen + Grill
05.2021 - 12.2021
Undergraduate - Health Science
Simon Fraser University
High school diploma -
Queen Elizabeth secondary
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