Summary
Overview
Work History
Education
Skills
Accomplishments
Availability
Timeline
Generic

Mayank Verma

Surrey,British Columbia

Summary

Sales & Customer Service Associate Summary Highly motivated and experienced professional in Sales & Marketing. Proficient in building relationships, negotiating deals & closing sales. Detail-oriented & innovative self-starter.

Overview

4
4
years of professional experience

Work History

Customer Service

Guildford Laundry Chute
04.2023 - 06.2023

It is a well-renowned laundry store in Guildford.

Main Duties:

  • Handling cashier point
  • Servicing customers with their queries
  • Sorting and labeling of laundry and dry-cleaning
  • Maintaining cleanliness in the store
  • General store handling

Sales & Marketing Lead

Gyanwave IT Consultancy Pvt Ltd
02.2019 - 03.2023

It is a digital marketing agency providing its marketing services to clients of all different business verticals.

Main Duties:

  • Providing detailed descriptions of services and methodology to customers/clients for their brands and products
  • Aligning demonstration for new customers
  • Providing exceptional customer service, including escalation and coordination of support issues as per requirement
  • Up-selling IVR phone services to current and new customers
  • Informing customers about any applicable discounts and special offers at quarterly intervals
  • Reporting to senior managers on a weekly and monthly basis
  • Fulfilling monthly sales tasks

Education

MBA -

University of Canada West
2025

Bachelor of Commerce -

University of Delhi
India
2012

Skills

  • Sales, Telemarketing, Market Research, CRM
  • Microsoft Office, Conflict Management, Billing, Salesforce
  • POS Systems, Scanner Operation, Online Orders Preparation
  • Fast Learner, Time Management

Accomplishments

    Achieved 200% MoM Growth in sales figures. As a token of appreciation, our team was granted a paid international travel holiday for 7 days

Availability

Part-Time

  • Sunday: Available
  • Monday: Not Available
  • Tuesday: Available
  • Wednesday: Not Available
  • Thursday: Available
  • Friday: Available
  • Saturday: Available

Timeline

Customer Service

Guildford Laundry Chute
04.2023 - 06.2023

Sales & Marketing Lead

Gyanwave IT Consultancy Pvt Ltd
02.2019 - 03.2023

MBA -

University of Canada West

Bachelor of Commerce -

University of Delhi
Mayank Verma