Summary
Overview
Work History
Education
Skills
Certification
Timeline
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MAYANK SINGH

Vancouver,BC

Summary

Dynamic restaurant professional with a proven track record at Gordon Ramsay Steak, excelling in customer service excellence and leadership. Expert in food and beverage operations, I have driven sales growth through strategic planning and effective communication, ensuring exceptional dining experiences and operational efficiency in high-pressure environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Server

Gordon Ramsay Steak
Richmond, Canada
12.2024 - Current
  • Provide high-level fine dining service in a premium, fast-paced environment, upholding the restaurant’s Michelin-star standards.
  • Deliver expert menu knowledge, wine pairing recommendations, and tailored guest interactions to enhance overall dining experience.
  • Handle VIP and high-profile clientele with discretion and professionalism.
  • Collaborate with culinary and bar teams to ensure seamless service and guest satisfaction.

Restaurant Server

Vij’s
Vancouver, Canada
06.2024 - 02.2025
  • Delivered personalised and attentive service, enhancing customer satisfaction.
  • Remember customer preferences and special requests, ensuring accuracy in orders and a tailored dining experience.
  • Expertly recommended menu items based on customer preferences.
  • Managed high-volume service efficiently, minimizing wait times.

Restaurant Supervisor

India Chaat House
White Rock, Canada
01.2024 - 06.2024
  • Directed restaurant operations, overseeing staff hiring, training, scheduling, and performance management to ensure team efficiency.
  • Managed budgeting, forecasting, and cost control measures to optimise profitability and revenue.
  • Provided strong leadership and fostered a collaborative work environment focused on achieving organisational goals.

F&B Supervisor

M Gallery Alwadi by Accor
Doha, Qatar
04.2022 - 02.2023
  • Utilised Microsoft Office and Adobe Creative Suite to collaborate with departmental leaders and achieve 8% growth in quarterly sales.
  • Established organisational goals and strategic plans in collaboration with departmental leaders.
  • Conducted routine and scheduled maintenance services.

Education

MASTER OF BUSINESS ADMINISTRATION -

University Canada West
Vancouver, BC
01.2025

BACHELOR OF SCIENCE - HOTEL & TOURISM MANAGEMENT

Mumbai University
01.2018

Skills

  • Leadership and Team Management
  • Customer Service Excellence
  • Food & Beverage Operations
  • Sales and Target Achievement
  • Effective Communication
  • Operational Efficiency
  • Microsoft Office Suite
  • Strategic Planning & Analysis
  • Menu recommendations

Certification

  • Serve it Right, 01/01/24
  • Certified Digital Marketing Professional, Digital Marketing Institute (DMI), 01/01/24
  • Certified Hospitality Supervisor, 01/01/22

Timeline

Restaurant Server

Gordon Ramsay Steak
12.2024 - Current

Restaurant Server

Vij’s
06.2024 - 02.2025

Restaurant Supervisor

India Chaat House
01.2024 - 06.2024

F&B Supervisor

M Gallery Alwadi by Accor
04.2022 - 02.2023

MASTER OF BUSINESS ADMINISTRATION -

University Canada West

BACHELOR OF SCIENCE - HOTEL & TOURISM MANAGEMENT

Mumbai University

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