Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mayank Seth

Vancouver,BC

Summary

Proven leader with a track record of enhancing customer loyalty and streamlining operations at Casa Corfu. Skilled in employee performance evaluations and adept at recruiting, I significantly improved service delivery by mentoring staff and implementing cost reduction strategies. My hands-on approach and ability to foster team productivity have consistently boosted customer satisfaction and operational efficiency. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Pattison Food Group
06.2022 - 05.2024
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.

Restaurant Manager

Casa Corfu
08.2021 - 04.2022
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Correctly calculated inventory and ordered appropriate supplies.

Restaurant Supervisor

Bardeco Pizza
03.2019 - 09.2021
  • Identified and addressed customer complaints to promote satisfaction and loyalty.
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.

Education

Master of Business Administration - Business Administration And Management

Herzing College
Montreal
05.2021

BBA -

CCS University
India
05.2015

Skills

  • Employee Performance Evaluations
  • Employee Scheduling
  • Cost Reduction
  • Recruiting and interviewing

Languages

English
Full Professional
Punjabi
Full Professional
Hindi
Native or Bilingual

Timeline

Assistant Manager

Pattison Food Group
06.2022 - 05.2024

Restaurant Manager

Casa Corfu
08.2021 - 04.2022

Restaurant Supervisor

Bardeco Pizza
03.2019 - 09.2021

Master of Business Administration - Business Administration And Management

Herzing College

BBA -

CCS University
Mayank Seth