MAYANK PATHAK
Calgary
Summary
A proactive, results-driven leader with proven success in maximizing supervisor performance and daily warehouse activities through effective leadership, motivation, and workforce development. Expert in fostering productive, collaborative team cultures and achieving operational efficiency in dynamic environments by utilizing strategic planning, volume forecasting, and continuous improvement methodologies. Known for reliability and adaptability, aiming to drive growth and enhance company success through process optimization and a strong focus on meeting evolving operational needs.
Overview
19
19
years of professional experience
Work History
CPC Area Manager
Value Village
06.2024 - Current
- Strategic Production Oversight: Direct end-to-end production operations within a high-volume center, accountable for meeting daily and weekly KPIs for sorting, grading, pricing, and volume output.
- Supervisory Leadership: Provide strategic leadership and development for Area Supervisors and Process Leads, focusing on performance management and building a robust internal talent pipeline for succession planning.
- P&L & Cost Control: Manage expense-based P&L for the assigned area, strategically controlling labor costs and operational expenditures to achieve budgetary targets.
- Continuous Improvement: Champion LEAN principles to optimize workflow techniques and processing efficiencies, ensuring consistent flow and reduction of operational waste.
- Compliance & Safety: Ensure strict adherence to quality management systems, internal audit standards, and regulatory safety protocols to maintain a secure, compliant workplace.
Area Manager
Amazon.com
10.2018 - 06.2023
- Operational Execution: Managed operational aspects of high-volume fulfillment, including receiving, storing, picking, packing, shipping, and returns.
- Workforce Development: Coached, managed, and developed a diverse team of 50-200 associates while establishing training programs to improve productivity outcomes.
- Site Workload Planning: Partnered with department leaders to create strategic plans and performance goals aligned with company objectives and customer demand.
- Safety Leadership: Safeguarded team safety by promoting Health and Safety standards and ensuring OSHA compliance.
- Process Optimization: Maintained inventory accuracy and streamlined warehouse processes to improve overall efficiency.
Credit Repair Specialist
Credit Canada
07.2018 - 09.2018
- Customer Support: Provided assistance to a massive customer base to build and maintain credit history.
- Compliance: Assessed approvals based on income and credit worthiness while communicating potential issues to management.
Event Organizer/Sales Specialist
JW Research
01.2018 - 06.2018
- Business Development: Promoted Mastercard services by engaging customers in feature and benefit presentations to secure sales.
- Project Planning: Participated in pre-event meetings to review expectations and negotiated contracts with service providers.
Manufacturing and Warehouse Manager
Laxram Industries
01.2007 - 10.2017
- Operational Efficiency: Oversaw manufacturing and warehouse operations, achieving a 15% increase in productivity within the first year through process optimization.
- Budget Accountability: Managed a $1.5 million annual budget, consistently meeting targets and achieving a 10% cost reduction through strategic procurement.
- KPI Management: Established and maintained KPIs resulting in a 30% reduction in defects and a 15% increase in overall equipment efficiency (OEE).
- Cross-functional Collaboration: Collaborated with engineering and quality control teams to resolve production and inventory issues within 48 hours.
Education
Bachelors of Commerce - Bachelors of Commerce
Mahatma Gandhi Kashi Vidyapeeth
IndiaDiploma - Retail Sales & Management
YMCA
IndiaSkills
- Leadership: Staff Management, Succession Planning, Performance Management, Conflict Management
- Operations: Warehouse & Logistics Management, Supply Chain, Safety Regulations, KPI Tracking
- Process: Continuous Improvement (LEAN), Strategic Planning, Cost Management, Business Analysis
- Team: Recruitment and hiring, Staff training and development
Languages
English
Hindi
Punjabi
Timeline
CPC Area Manager
Value Village
06.2024 - Current
Area Manager
Amazon.com
10.2018 - 06.2023
Credit Repair Specialist
Credit Canada
07.2018 - 09.2018
Event Organizer/Sales Specialist
JW Research
01.2018 - 06.2018
Manufacturing and Warehouse Manager
Laxram Industries
01.2007 - 10.2017
Diploma - Retail Sales & Management
YMCA
Bachelors of Commerce - Bachelors of Commerce
Mahatma Gandhi Kashi Vidyapeeth