Mayank Patel
Toronto,ON
Summary
Focused and professional HR assistant experienced in office management and staffing support. Talented at training new hires, managing employee files and screening potential employees. Adaptable and willing to go extra mile and learn new tasks. Substantial experience in hiring and retaining employees, fostering staff growth, managing benefits and compensation, analyzing job roles, conducting performance assessments, overseeing HR record-keeping, creating HR policies, and generating management reports.Successfully kept precise records, created reports, arranged meetings, and handled multiple tasks in busy environments.
Overview
6
6
years of professional experience
Work History
HR Assistant
Northern Epping Hospital
Melbourne , Victoria, Australia
01.2023 - 02.2024
- Support to identify the qualified candidates by screening the resume and applications at initial level.
- Support to short list of candidates on the basis of requirement of job and pre-decided criteria.
- Update the candidates regarding status of their applications and make certain communications throughout the process.
- posting of job vacancies on career portal and other recruitment portals.
- Schedule the interviews of qualified candidates by coordinating with candidates, interviewer and hiring managers.
- Provides information to the candidates regarding the hiring process, job requirement and organization.
- Provides response to candidates by Mails, phone calls and in person meetings.
Customer Service
Creature Technology
Melbourne, Victoria, Australia
09.2021 - 12.2022
- First point of contact to identify and resolve existing customer issues
- Accept inbound calls to resolve technical issues
- Daily reporting of sales and leads conducted
- Develop relationships with customers via fluent communication
- Provide detailed information about various insurance policies and generate a lead for the same
- Gather required information from customers for claim processing
Security Officer
AMG Security
Melbourne, Victoria, Australia
01.2020 - 08.2021
- Greeted visitors and residents and provided directions when necessary
- Patrolled all areas of the premises and investigated any suspicious activity
- Reviewed the identity of all visitors before allowing them on the premises
- Denied access to unauthorized visitors to ensure the safety of residents
- Wrote reports regarding theft, property damage, and altercations
- Watched for and assisted with any alarming occurrences such as floods, fires, and open doors
- Helped to train and mentor new hires.
Shift Manager
Dominos
Melbourne, Victoria, Australia
04.2018 - 11.2019
- Supervise the team regarding task and responsibilities
- Distribute the task and responsibilities to team members
- Make certain high level of customers satisfaction
- Handle customer complaints or issues promptly
- Manage cash handling and inventory.
- Ensure compliance with Domino's operational standards and policies.
- Manage order flow and prioritize orders.
- Coordinate with kitchen staff for efficient preparation and delivery.
- Monitor delivery times and driver performance
- Identify and address operational issues or challenges.
- Make quick and effective decisions to resolve problems.
- Communicate with management and team members.
- Complete administrative tasks such as reports and inventory counts.
- Maintain accurate records of sales and transactions.
- Ensure compliance with health and safety regulations.
- Monitor security measures to prevent theft or unauthorized access.
- Respond to emergencies or safety incidents according to protocols
Education
Master of Science - Information Technology And System
Victorian Institute Of Technology
Melbourne, Australia07-2020
Bachelor of Science - Information Technology
Sigma Institute Of Engineering
Vadodara, India06-2017
Skills
- File Maintenance
- Employee Relations
- Background Checks
- Interview scheduling
- Mail handling
- Scheduling
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Native/ Bilingual
Timeline
HR Assistant
Northern Epping Hospital
01.2023 - 02.2024
Customer Service
Creature Technology
09.2021 - 12.2022
Security Officer
AMG Security
01.2020 - 08.2021
Shift Manager
Dominos
04.2018 - 11.2019
Master of Science - Information Technology And System
Victorian Institute Of Technology
Bachelor of Science - Information Technology
Sigma Institute Of Engineering
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