Mayank Gautam
York,ON
Summary
Highly-motivated, hardworking restaurant management professional with extensive daily planning and operations experience. 6+ years experienced in team leadership in the restaurant and hospitality industries. My background includes sales, management and front and back-of-the-house operations. Passion for customer engagement with results and response to customer issues.
Overview
6
6
years of professional experience
Work History
Co-Founder and Floor Manager
Biryani House Indian Restaurant
04.2020 - 12.2023
- Maintaining good relationship with customers, making sure guests have a positive and memorable experience each and every time they visit.
- Serving in any capacity within the restaurant as needed due to associate absence and perform related duties and assignments as required.
- Ensuring the restaurant meet service, sales, and profit objectives.
- Supervising and directing associates in daily work activities.
- Ensuring proper compliance with cash control procedures, and perform related accounting and administrative reports as required.
Restaurant Manager
Ganesh Indian Restaurant
03.2018 - 03.2020
- Coordinating daily restaurant management operations.
- Delivering superior food and beverage service and maximizing customer satisfaction.
- Responding efficiently and accurately to restaurant customer complaints.
- Maintaining restaurant's revenue, profitability and quality goals.
Education
Bachelor of Arts - Business Administration
Himachal Pradesh University
Himachal Pradesh, India06.2013
Skills
- Strong communication skills
- Excellent customer service and interpersonal skills
- Conflict resolution
- Scheduling staff
- Coaching and Mentoring
- Event coordination
Additional Information
I not only have a long history of great work ethics at prior workplaces but also,
offer value added inputs when asked, and a love of personal interaction
with coworkers and customers alike.
I am a fast learner, have a willingness to acquire new skills and, will execute
work related policies and instructions at every opportunity.
Timeline
Co-Founder and Floor Manager
Biryani House Indian Restaurant
04.2020 - 12.2023
Restaurant Manager
Ganesh Indian Restaurant
03.2018 - 03.2020
Bachelor of Arts - Business Administration
Himachal Pradesh University
Similar Profiles
VAMSI TIRUMALASETTYVAMSI TIRUMALASETTY
Restaurant Team Member at Village Biryani, Indian RestaurantRestaurant Team Member at Village Biryani, Indian Restaurant
Prince Justine GomesPrince Justine Gomes
Executive Head Chef at Bawarchi Biryani Point Indian CuisineExecutive Head Chef at Bawarchi Biryani Point Indian Cuisine
Avila Lourdhu Herma Tom PatrickAvila Lourdhu Herma Tom Patrick
Self Employed at Curry House Indian RestaurantSelf Employed at Curry House Indian Restaurant