Mayank
Winnipeg,MB
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Ramp Agent
FedEx
06.2023 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 4 daily flights.
Supervisor
Tim Hortons
06.2017 - 07.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Team Leader
Walmart
08.2021 - 04.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Diploma - Computer Programming
Lambton College of Applied Arts And Technology
Don Mills, ON04.2019
Skills
- Problem-Solving
- Aircraft Marshalling
- Heavy Lifting
- Aircraft Tug Operation
- Safety Procedures
- Customer Service
- Team Leadership
- Quality Control
- Decision-Making
- Public Safety
- Public Service
- Critical Thinking
- Reliability
- Computer Skills
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
Languages
English
Hindi
Punjabi
Timeline
Ramp Agent
FedEx
06.2023 - Current
Team Leader
Walmart
08.2021 - 04.2023
Supervisor
Tim Hortons
06.2017 - 07.2023
Diploma - Computer Programming
Lambton College of Applied Arts And Technology
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