MAYANA WILLIAMSON
Salt Spring Island,BC
Summary
Customer Service Representative with excellent skills in oral and written communication, active listening and analytical problem-solving. Service-oriented approach enhances customer experience and encourages loyalty, by seeking to understand the customer's needs, and providing a customized solution.
Overview
35
35
years of professional experience
Work History
Guest Service Host
Salt Spring Centre of Yoga
03.2001 - Current
- Company Overview: www.saltspringcentre.com
- Volunteer at a dynamic yoga retreat centre, interacting with guests and attending to their needs to ensure a positive retreat experience
- Www.saltspringcentre.com
Teacher
Private piano studio
09.1989 - Current
- Owner, educator in a piano studio dedicated to children’s learning
Customer Service and Product Presentation
Happy Trails Motorcycle Products
02.2009 - 09.2011
- Company Overview: http://www.happy-trail.com
- Customer service via phone, email and in person regarding product information, all phases of order fulfillment, problems and complaints
- Add new and updated products to the eCommerce website
- Http://www.happy-trail.com
Education
On-the-job training -
Happy Trails Motorcycle Products
01.2009
On-the-job training -
Salt Spring Centre Yoga Retreat Centre
01.2001
BMus -
University of British Columbia
01.1987
Skills
- Strong empathy
- Exceptional communication
- Customer Relations
- Customized solutions
- Detail-oriented
- Patient
- Knowledge of products and purpose
Languages
English
Professional Working
Timeline
Customer Service and Product Presentation
Happy Trails Motorcycle Products
02.2009 - 09.2011
Guest Service Host
Salt Spring Centre of Yoga
03.2001 - Current
Teacher
Private piano studio
09.1989 - Current
On-the-job training -
Salt Spring Centre Yoga Retreat Centre
BMus -
University of British Columbia
On-the-job training -
Happy Trails Motorcycle Products
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