Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mayada Khudhur

Edmonton,AB

Summary

Dedicated and detail-oriented professional with over 18 years of combined experience in business administration, government service, and retail brand management. Proven expertise in office administration, operations coordination, staff supervision, and customer engagement. Adept in using modern computer applications for reporting, scheduling, and financial management. Recognized for strong organizational skills, adaptability, and a collaborative approach. Fluent in Arabic and English.

Overview

21
21
years of professional experience

Work History

Visual Commercial

Zara Canada
11.2018 - 08.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Directed visual merchandising strategies, ensuring displays aligned with global brand standards.
  • Developed floor layouts and product placement to enhance customer experience and drive sales.
  • Trained new hires in merchandising standards, stock management, and customer service.
  • Prepared weekly sales and presentation reports using Excel and internal systems.
  • Coordinated with head office for seasonal promotions and ensured timely rollout of campaigns.
  • Managed stock flow, reducing display errors and ensuring accurate product rotation.
  • Awarded “Employee of the Month” on multiple occasions for excellence in performance.

Senior Administrative Officer

Government of Iraq: Ministry of Trade
01.2008 - 10.2016
  • Expertly organized logistics for functions both within and outside of organization.
  • Partnered with HR to implement and monitor policies and procedures and recommend changes.
  • Supervised daily administrative operations, including procurement, budgeting, and compliance reporting.
  • Oversaw distribution processes of essential goods to regional offices, ensuring fair and timely allocation.
  • Trained and supervised 12 clerical staff, improving reporting accuracy and efficiency.
  • Created detailed financial reports and policy recommendations for executive review.
  • Implemented digital record-keeping systems, reducing delays in reporting and increasing accountability.
  • Coordinated with international partners on trade-related agreements and logistical arrangements.
  • Participated in government-led projects focused on economic development and efficiency improvements.

Administrative Coordinator

Government of Iraq: Ministry of Planning
01.2006 - 12.2007
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Prepared statistical and financial reports on national infrastructure projects.
  • Assisted in drafting contracts and project proposals for regional development.
  • Maintained filing systems, correspondence logs, and project tracking databases.
  • Monitored project deadlines and followed up with regional offices to ensure compliance.
  • Supported senior managers in organizing stakeholder meetings and preparing briefing materials.
  • Conducted clerical training sessions to improve accuracy in data entry and reporting.

Junior Business Analyst

Government of Iraq: Ministry of Finance
07.2004 - 12.2005
  • Collected and analyzed data on departmental expenditures and revenues.
  • Assisted in preparing annual budget reports and presentations.
  • Verified vendor contracts and supported procurement reviews.
  • Entered and maintained financial records in government databases.
  • Enhanced stakeholder communication by creating clear visual reports of financial data.
  • Streamlined reporting methods by improving data collection and analysis procedures.

Education

Bachelor of Commerce - Business Administration

University of Mosul
Mosul, Iraq
03-2002

Skills

    Core Skills

  • Business Administration & Office Management
  • Customer Service & Sales Support
  • Financial Reporting & Budgeting
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Database Management & Digital Filing Systems
  • Email Communication & Scheduling Tools
  • Bilingual: Arabic & English

    Soft Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking

Languages

English
Full Professional
Arabic
Native or Bilingual

Timeline

Visual Commercial

Zara Canada
11.2018 - 08.2025

Senior Administrative Officer

Government of Iraq: Ministry of Trade
01.2008 - 10.2016

Administrative Coordinator

Government of Iraq: Ministry of Planning
01.2006 - 12.2007

Junior Business Analyst

Government of Iraq: Ministry of Finance
07.2004 - 12.2005

Bachelor of Commerce - Business Administration

University of Mosul
Mayada Khudhur