Summary
Overview
Work History
Education
Skills
Timeline
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Maya Wilcox

Gagetown,New Brunswick

Summary

Proven leader and strategic planner, adept at employee training and maintaining safety awareness. At Dairy Queen Grill & Chill, excelled in resolving customer complaints, enhancing satisfaction, and streamlining operations. Skilled in using POS software and ensuring service quality, demonstrating a blend of hard and soft skills to drive results and operational excellence.

Overview

2
2
years of professional experience

Work History

Shift Supervisor

Dairy Queen Grill & Chill
03.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Completed store opening and closing procedures and balanced tills.
  • Helped store management meet standards of service and quality in daily operations.
  • Completed cash and credit card transactions accurately using POS software.

House Cleaner

Enhanced Living Oromocto
10.2022 - 01.2023
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Emptied trashcans and transported waste to collection areas.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Education

High School Diploma -

Oromocto High School
Oromocto, NB
06.2024

Skills

  • Strategic Planning
  • Employee Training
  • Safety awareness

Timeline

House Cleaner

Enhanced Living Oromocto
10.2022 - 01.2023

Shift Supervisor

Dairy Queen Grill & Chill
03.2022 - Current

High School Diploma -

Oromocto High School

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Maya Wilcox