Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

Maya Vogel

Paris,CA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

5
5
years of professional experience

Work History

ADMINISTRATIVE ASSISTANT

IA PRIVATE WEALTH INC
2022.05 - 2024.08
  • Successfully coordinated the management of information administration for over 300 clients, ensuring compliance with regulations and a high degree of sensitivity
  • Developed and delivered customized communication materials, presentations, and informational handouts for client meetings, contributing to enhanced client understanding of financial services options
  • Analyzed and addressed client inquiries and escalations promptly, using problem-solving skills to provide effective solutions and maintaining a high level of client satisfaction
  • Successfully managed multiple priorities in a high-volume office, demonstrating adaptability, efficiency, and strong attention to detail while maintaining a positive team environment
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
  • Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.

MARKETING MANAGER

EXPEDIA CRUISES
2020.01 - 2022.05
  • Led initiatives to increase consultant hiring by creating targeted marketing materials and organizing informational events, enhancing brand presence and engagement
  • Supported recruitment efforts through innovative marketing strategies and coordinated screening processes, improving candidate quality and fit
  • Oversaw marketing campaigns and events that promoted community involvement and strengthened relationships with local stakeholders
  • Collaborated with cross-functional teams to develop comprehensive marketing strategies, aligning them with business objectives and market trends
  • Managed a marketing campaign project aimed at increasing cruise bookings by 15% over a three-month period; developed targeted marketing materials, coordinated cross-functional efforts, and executed events that exceeded booking targets by 8%.
  • Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
  • Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.

Education

BBA - International Business Management

CONESTOGA COLLEGE
KITCHENER, ON
08.2023

Skills

  • Microsoft Excel
  • Data Entry
  • Detail oriented & highly organized
  • Customer Service
  • Scheduling and calendar management
  • Microsoft Office Suite
  • Social Media Management
  • Recruiting
  • Excellent written and verbal communication skills

Languages

  • English (fluent); French (beginner).
  • Languages

    English
    Native or Bilingual

    Timeline

    ADMINISTRATIVE ASSISTANT

    IA PRIVATE WEALTH INC
    2022.05 - 2024.08

    MARKETING MANAGER

    EXPEDIA CRUISES
    2020.01 - 2022.05

    BBA - International Business Management

    CONESTOGA COLLEGE
    Maya Vogel