Maya Vogel
Paris,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
IA PRIVATE WEALTH INC
05.2022 - 08.2024
- Successfully coordinated the management of information administration for over 300 clients, ensuring compliance with regulations and a high degree of sensitivity
- Developed and delivered customized communication materials, presentations, and informational handouts for client meetings, contributing to enhanced client understanding of financial services options
- Analyzed and addressed client inquiries and escalations promptly, using problem-solving skills to provide effective solutions and maintaining a high level of client satisfaction
- Successfully managed multiple priorities in a high-volume office, demonstrating adaptability, efficiency, and strong attention to detail while maintaining a positive team environment
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
- Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
MARKETING MANAGER
EXPEDIA CRUISES
01.2020 - 05.2022
- Led initiatives to increase consultant hiring by creating targeted marketing materials and organizing informational events, enhancing brand presence and engagement
- Supported recruitment efforts through innovative marketing strategies and coordinated screening processes, improving candidate quality and fit
- Oversaw marketing campaigns and events that promoted community involvement and strengthened relationships with local stakeholders
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, aligning them with business objectives and market trends
- Managed a marketing campaign project aimed at increasing cruise bookings by 15% over a three-month period; developed targeted marketing materials, coordinated cross-functional efforts, and executed events that exceeded booking targets by 8%.
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
Education
BBA - International Business Management
CONESTOGA COLLEGE
KITCHENER, ON08.2023
Skills
- Microsoft Excel
- Data Entry
- Detail oriented & highly organized
- Customer Service
- Scheduling and calendar management
- Microsoft Office Suite
- Social Media Management
- Recruiting
- Excellent written and verbal communication skills
Languages
Languages
English
Native or Bilingual
Timeline
ADMINISTRATIVE ASSISTANT
IA PRIVATE WEALTH INC
05.2022 - 08.2024
MARKETING MANAGER
EXPEDIA CRUISES
01.2020 - 05.2022
BBA - International Business Management
CONESTOGA COLLEGE
Similar Profiles
Carter ScottCarter Scott
Associate Financial Advisor at IA Private WealthAssociate Financial Advisor at IA Private Wealth
Daniel S. RoyanDaniel S. Royan
Associate Vice President at iA WealthAssociate Vice President at iA Wealth
Enrico GhirdariEnrico Ghirdari
Channel Management Head at FNB (Private Banking & Advisory) - Private WealthChannel Management Head at FNB (Private Banking & Advisory) - Private Wealth