Maya Tomlinson
London,ON
Summary
Proven in enhancing customer satisfaction and streamlining operations, I excelled at Metro Inc by mastering customer support and team collaboration. My ability to resolve problems and efficiently manage transactions led to significant positive feedback. Skilled in both cash handling and fostering a cooperative team environment, I consistently delivered superior service and operational excellence.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Metro Inc
London, ON
01.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Efficiently managed register functions such as opening/closing procedures, drawer audits, and cash handling best practices.
Crew Member
Mcdonalds
London, ON
06.2020 - 06.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
High School Diploma -
H.B Beal Secondary School
London, ON06.2023
Skills
- Customer Service
- Customer Support
- Problem Resolution
- Team Collaboration
- Personable
Timeline
Customer Service Associate
Metro Inc
01.2022 - Current
Crew Member
Mcdonalds
06.2020 - 06.2021
High School Diploma -
H.B Beal Secondary School