Maya Predovich
Mississauga,Canada
Summary
Dynamic Guest Service Agent with a proven track record at Crowne Plaza, excelling in member engagement and support. Adept at utilizing POS systems and delivering exceptional customer service, I foster loyalty through personalized interactions and effective conflict resolution, consistently enhancing guest experiences in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Guest Service Agent
Crowne Plaza
Toronto
05.2025 - Current
- Delivered polished service in high-volume guest-facing environment.
- Engaged confidently with guests to assess needs and offer tailored solutions.
- Maintained organization, accuracy, and professionalism during peak service times.
- Supported daily front-desk operations using POS and computer systems.
Cashier and Sales Associate
La Vie En Rose
Mississauga
01.2023 - 01.2025
- Drove sales via personalized recommendations and consultative selling techniques.
- Created engaging experiences to foster repeat visits and customer loyalty.
- Supported daily operations, including POS transactions, returns, and store opening/closing.
- Collaborated with team members to ensure seamless floor operations.
Sales Associate
La Senza
Mississauga
01.2022 - 01.2023
- Cultivated one-on-one client relationships via personalized consultations and product education.
- Guided customers confidently through purchasing decisions, achieving sales targets consistently.
- Assisted in merchandising inventory flow and ensured timely stock replenishment.
- Maintained an organized, clean, and visually appealing sales floor.
Education
Bachelor of Arts - Specialization in Business Technology Management
University of Toronto
02.2026
Skills
- Member Engagement & Support
- Friendly Customer Service
- POS & Automated Systems
- Incident Reporting
- Cleanliness & Safety Standards
- Time Management & Task Efficiency
- Fast-paced multitasking
- Attention to Detail
- Conflict Resolution
- Team Collaboration
- Professional Communication
- Membership Promotion & Support
Languages
- English, Native/Fluent
- French, Basic
Websites
Timeline
Guest Service Agent
Crowne Plaza
05.2025 - Current
Cashier and Sales Associate
La Vie En Rose
01.2023 - 01.2025
Sales Associate
La Senza
01.2022 - 01.2023
Bachelor of Arts - Specialization in Business Technology Management
University of Toronto