Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2
2
years of professional experience
Work History
Consumer and Retail Analyst
UTM Capital
Mississauga, Ontario
09.2024 - 12.2025
Collaborated with other departments such as marketing and finance to ensure successful execution of projects.
Performed cost-benefit analyses on various initiatives proposed by different teams within the organization.
Assisted with developing a comprehensive training program for retail staff members.
Sales Representative
Joy Jewels
Amman, Jordan
05.2024 - 08.2025
Answered inquiries from prospective customers regarding features of products and services offered.
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Analyzed market trends to identify potential sales opportunities.
Special Officer to the Vice-Chancellor (Administrative Officer) at Office of the Vice Chancellor, Universiti Teknologi Malaysia (UTM)Special Officer to the Vice-Chancellor (Administrative Officer) at Office of the Vice Chancellor, Universiti Teknologi Malaysia (UTM)