Summary
Overview
Work History
Education
Skills
Timeline
Generic
Maya Lopez

Maya Lopez

Tracy

Summary

Customer-centric Administrative Professional skilled in communication, organization, and multitasking. Delivers exceptional service, manages front desk operations, and enhances guest experiences. Builds positive relationships with customers and team members, contributing to high standards of service associated with Mercedes-Benz.

Overview

9
9
years of professional experience

Work History

Registered Behavior Technician

The Gifted Child
Brentwood
05.2024 - Current
  • Implemented behavior intervention plans for diverse student populations.
  • Assisted in training new staff on behavioral techniques and protocols.
  • Communicated effectively with families regarding client progress and challenges.
  • Participated in team meetings to discuss client needs and treatment updates.

Sales Manager

Ulta
Pleasanton
02.2019 - 05.2024
  • Led sales team in achieving monthly targets and driving revenue growth.
  • Developed training programs for new hires to enhance product knowledge.
  • Analyzed sales data to identify trends and improve inventory management.
  • Implemented promotional strategies to increase customer engagement and loyalty.
  • Managed a multi-line phone system, directing calls to appropriate departments efficiently.
  • Top Sales Manager in the district over a 3-year period

Sales Associate

Ulta
Pleasanton
06.2018 - 02.2019
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided accurate information about products, prices, and services.
  • Top Sales Associate in the US for 1 year

Sales Associate

Kate Spade
Livermore
05.2017 - 05.2018
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Placed special orders or called other stores to find desired items.

Education

Associate of Arts - Psychology

Las Positas College
Livermore, CA
05-2027

Skills

  • Microsoft Office
  • Accurate Data Intake
  • Client relationship management
  • Appointment scheduling
  • Customer service
  • Team collaboration

Timeline

Registered Behavior Technician

The Gifted Child
05.2024 - Current

Sales Manager

Ulta
02.2019 - 05.2024

Sales Associate

Ulta
06.2018 - 02.2019

Sales Associate

Kate Spade
05.2017 - 05.2018

Associate of Arts - Psychology

Las Positas College
Maya Lopez