MAYA GARCIA
Los Angeles
Summary
Driven professional with diverse background in customer service, cashiering, and inventory management. Demonstrated exceptional service and support to customers at Macy\'s, ensuring accurate financial transactions. Experienced in scheduling, supplying, and managing finances as a Secretary at Bob\'s Cash Wash. Known for being hardworking and detail-oriented with strong skills in customer service and financing. Team player with a curious mindset, always seeking opportunities for growth and improvement. Highly reliable worker with excellent communication, time management, and computer skills. Motivated by the desire to utilize analytical and problem-solving skills to meet goals.
Overview
5
5
years of professional experience
Work History
Receptionist
Montebello Care Center
08.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly,
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided administrative support to staff members by handling correspondence and filing documents.
Customer service
MACYS
10.2022 - 06.2024
- Provided outstanding customer support by addressing concerns efficiently.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Optimized inventory levels by analyzing demand patterns and adjusting purchasing plans accordingly, minimizing stockouts and excess inventory.
Secretary
Bobs cash wash
06.2020 - 04.2021
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Skills
- Customer service
- Financing
- Scheduling
- Time management
- Organization skills
- Verbal and written communication
- Customer/Client relations
- Multi-line telephone operation
- Documentation and reporting
Timeline
Receptionist
Montebello Care Center
08.2024 - Current
Customer service
MACYS
10.2022 - 06.2024
Secretary
Bobs cash wash
06.2020 - 04.2021
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