Maya Daher
Ottawa,Canada
Overview
7
7
years of professional experience
Work History
Dealership Receptionist
Honda
Ottawa, ON
04.2024 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
Cashier/sales associate
Footlocker Canada
Ottawa, Canada
04.2022 - 12.2024
- Cashier
- Sales
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Call Centre Agent
Elemental call centre
Ottawa, ON
07.2018 - 01.2019
- Sales
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Cashier
Laziza pizza
Ottawa, ON
10.2017 - 07.2018
- Stocks
- Cashier
- Operated and sanitized kitchen and food preparation equipment.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Explained current promotions and new menu items.
- Managed cash register operations accurately, maintaining proper cash balances at the end of each shift.
- Entered food and beverage orders into POS system.
Education
Level 2 personal support worker - personal support worker
Algonquin college
Skills
- Problem solving
- Good communication
- Positive attitude
- Self management
- Team work
- Adaptable
- Fast paced multitasking
- Organization skills
- Verbal and written communication
- Customer/Client relations
- Telephone skills
- Mail handling
- Multi-line telephone operation
- Bookkeeping
- Basic accounting
- Reception desk management
- Multitasking and prioritization
- Positive and professional
- Problem-solving abilities
Languages
English
Native or Bilingual
Arabic
Limited Working
French
Limited Working
Availability
Availability & References upon request
Timeline
Dealership Receptionist
Honda
04.2024 - Current
Cashier/sales associate
Footlocker Canada
04.2022 - 12.2024
Call Centre Agent
Elemental call centre
07.2018 - 01.2019
Cashier
Laziza pizza
10.2017 - 07.2018
Level 2 personal support worker - personal support worker
Algonquin college