Summary
Overview
Work History
Education
Skills
Timeline
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Maya Brown

Studio City,CA

Summary

Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Proficient in MS Office, G Suite, Asana, Slack and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives.

Overview

7
7
years of professional experience

Work History

Sales Associate + Marketing

Dovetail Furniture
05.2023 - Current
  • Built relationships with customers to encourage repeat business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
  • Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
  • Collaborated with marketing team to develop successful marketing strategies.

Virtual Assistant

Koap Virtual
01.2021 - 01.2022
  • Completed administrative tasks by performing business correspondence, transcription and data entry.
  • Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.
  • Answered and screened 40 calls per 1hr to provide information, schedule appointments and take detailed messages.

Personal Assistant

Tiana Parker
10.2021 - 12.2021
  • Displayed absolute discretion at handling confidential information.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Organized and attended meetings and compiled related documents and reports.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Marketing Manager

Woman Evolve
10.2019 - 07.2020
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Created company brand messaging, collateral materials, customer events, promotional strategies and product commercialization.
  • Managed workflow between staff, coordinating documents, planning and creative material distribution.
  • Created 15 marketing campaigns, which resulted in 45% increase in revenue.

Coordinator's Assistant

NAACP
02.2017 - 02.2020


  • Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
  • Gathered and organized materials to support operations.
  • Interpreted management directives to define and document administrative staff processes.

Office Manager

Scenic Expressions
09.2018 - 09.2019
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Maintained CRM database with customer updates and report generation.

Education

Associate of Science - Communications

Pasadena City College
Pasadena, CA
06.2018

Skills

  • Meeting Leadership
  • Teamwork and Collaboration
  • Problem-solving skills
  • Email Management
  • Product Development
  • Brand-Building Strategies
  • Time Management
  • Goal-Oriented
  • Strong Communication and Interpersonal Skills
  • Expert in Microsoft, excel, all social media platforms
  • Creative Thinking

Timeline

Sales Associate + Marketing

Dovetail Furniture
05.2023 - Current

Personal Assistant

Tiana Parker
10.2021 - 12.2021

Virtual Assistant

Koap Virtual
01.2021 - 01.2022

Marketing Manager

Woman Evolve
10.2019 - 07.2020

Office Manager

Scenic Expressions
09.2018 - 09.2019

Coordinator's Assistant

NAACP
02.2017 - 02.2020

Associate of Science - Communications

Pasadena City College

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Maya Brown