Maya Bodrovics
Calgary,AB
Summary
I am a highly motivated and organized individual looking to transition into a new career where the 12 years of administration management skills, clinic integrity coordination, and dental chairside experience can be transferred into a new working environment. I am able to work to tight deadlines and across functional areas to ensure patient and clinic satisfaction. Working well independently or in team settings. Gaining exceptional communication skills and the ability to assimilate complex information quickly, make me an asset in any working environment. These attributes will result in successful cross-training into new positions and employment.
Overview
13
13
years of professional experience
Work History
Registered Dental Assistant
Dentistry At The Inn
11.2023 - Current
- Improved patient satisfaction by providing high-quality chairside assistance during dental procedures.
- Enhanced dentist efficiency by preparing examination rooms and sterilizing instruments before appointments.
- Reduced patient wait times by maintaining organized patient records and scheduling appointments effectively.
- Provided exceptional customer service, addressing patient concerns and answering questions professionally and empathetically.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Recognized for consistently providing a high level of patient care, contributing to increased patient retention and referral rates.
- Collaborated with dental team members to deliver comprehensive care for all patients.
Registered Dental Assistant
Market Mall Dental Care
04.2011 - 11.2023
- Train new employees/practicum students on clinical procedures in the office: patient care, dental software, sterilization protocol and privacy protocol;
- Manage multiple tasks simultaneously without compromise of quality or productivity; work efficiently with little to no supervision; using sound organizational skills to achieve results that surpass company goals and objectives;
- Ensure client comfort, compassion, manage supplies, listen to client needs and educate them of dental procedures, work efficiently to maintain doctor’s schedule, adhering to all OSHA and safety policies;
- Comprehensive knowledge of supplies and clinical aspects;
- Provided comprehensive post-op instruction for dental procedures to patients;
- Work with coworkers to create an efficient and competent work environment;
- Conduct treatment consultations & develop individual approaches to client needs, and
- Utilized meticulous record keeping, medical writing, verbal communication & treatment presentation with the ability to articulate complex medical terminology to patients.
Personal Trainer
Embodied Fitness
11.2015 - 01.2018
- Listen to the client's needs and goals, proficiently establishing an effective program that fits the client’s needs, goals and lifestyle
- While maintaining and building healthy, manageable, and sustainable habits;
- Ensure clients have a positive experience, while educating them, through the process of building new habits through encouragement, availability, and attentiveness;
- Educated proper form, nutrition, habit forming techniques and mental health;
- Work as a team in the facility to maintain cleanliness, client and coworker comfort, and
- Manage and coordinate schedules for maximum efficiency.
Education
Certificate -
Columbia College, Calgary, AB
Calgary, AB04.2011
Skills
- Dental Office Administration
- Time management capabilities
- Empathy and compassion
- Adaptability and flexibility
- Patient Relations
- Patient Records Management
- Patient Counseling
- Team Collaboration
- Medical Records Management
- Stress management techniques
- Professional demeanor
- Detail-oriented mindset
Personal Qualities Abilities
- Value respect, personal integrity, service quality and life balance
- Communication. Welcome feedback given in an open and constructive manner
- Value others and their individual opinions
- Take initiative with efficiency while working alone as well as in team settings
- Task and timeline oriented
- Value relationships with colleagues and external stakeholders
- Value confidentiality
Education Certification Skills
Administrative Assistant Certificate, CADA, Dental Assisting Certificate, Privacy practices with Brightsquid, Personal training certification, Exceptional organizational and time management skills, Strong writing and communication skills, Competent with Microsoft Office Suite, General Studies at the University of Lethbridge, High school diploma, Strong problem-solving capabilities, Analytically, organizationally, and administratively focused, Strong communicative and interpersonal skills with the ability to manage staff effectively, Supply ordering, budgeting, First aid, level C, AED, IPAC/sterilization certificate, OH&S, WHMIS
Hobbies and Interests
- Being out in the mountains
- Hiking and trail running
- Mountain biking
- Camping
- Yoga and working out
- Time with family, friends
References
References will be available upon request.
Languages
English
Native or Bilingual
Timeline
Registered Dental Assistant
Dentistry At The Inn
11.2023 - Current
Personal Trainer
Embodied Fitness
11.2015 - 01.2018
Registered Dental Assistant
Market Mall Dental Care
04.2011 - 11.2023
Certificate -
Columbia College, Calgary, AB
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