Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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MAYA BABOOLAL

Toronto,ON

Summary

Highly organized and collaborative project and operations coordinator with 5 years of experience providing support and solutions in a variety of industry fields. Outlines successes in creating and updating processes to better operational efficiency. Proficient at task-management, oversight and providing consistent communication across functional teams.

Overview

3
3
years of professional experience

Work History

Project Coordinator

Questrade
05.2024 - 08.2024
  • Creating data and sprint tracking systems to uphold agile practices and improve team efficiency
  • Implementing and upkeeping project documentation relating to process management
  • Reviewing intake systems, coordinating teams, overseeing projects and assisting in quarterly project and resource planning

Operations Project Manager

Friendlier
09.2023 - 12.2023
  • Creating strategies to improve supply chain efficiency by analyzing data and reviewing operations processes
  • Working with sub-teams to implement new operating procedures, creating supporting documentation and standardizing workflow

Project Coordinator

The Globe and Mail
01.2023 - 04.2023
  • Worked as a project manager to oversee the development of the SOPHI data analysis software and plan production releases
  • Created the documentation involved with new releases and created systems to organize involved tickets
  • Coordinated efforts between various DevOps teams, and participated in agile ceremonies

Project Coordinator

Level Access
05.2022 - 08.2022
  • Worked as a project manager during Beta testing, coordinated teams, defined deadlines, and created supporting instructional material
  • Created documentation that supported and outlined essential processes (i.e. beta testing, support escalation, onboarding, subject matter expert research)
  • Implemented new organization and ticketing systems through Jira for developer teams

Partnerships & Operations Coordinator

Wavy
09.2021 - 12.2021
  • Worked with content management systems to create portals and marketplace experiences
  • Created new systems processes while onboarding moderators, hosts, and partners
  • Organized virtual/hybrid corporate events and worked with the operations team to improve event planning

Education

Bachelor of Applied Science - Systems Design Engineering

The University of Waterloo
Waterloo, ON
06.2025

Skills

    General Skills

  • Communication
  • Problem-solving
  • Time management
  • Detail-oriented
  • Leadership
  • Writing & Editing

    • Technical Skills

  • Microsoft Suite
  • Adobe Suite
  • Atlassian Suite
  • Solidworks
  • Figma
  • C
  • HTML & CSS
  • Github

LANGUAGES

English
Native or Bilingual
French
Professional Working

Timeline

Project Coordinator

Questrade
05.2024 - 08.2024

Operations Project Manager

Friendlier
09.2023 - 12.2023

Project Coordinator

The Globe and Mail
01.2023 - 04.2023

Project Coordinator

Level Access
05.2022 - 08.2022

Partnerships & Operations Coordinator

Wavy
09.2021 - 12.2021

Bachelor of Applied Science - Systems Design Engineering

The University of Waterloo

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MAYA BABOOLAL